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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great service

Buying my first car was made a lot easier and less stressful by First Response Finance. The customer service was there for me every step of the way helping with any questions about the process. Highly recommended. Reviewed on: 22nd July 2022

Fantastic service

Quick and easy application with super friendly staff Reviewed on: 22nd July 2022

Very efficient, understanding and helpful customer service

Understanding about my wife and myself finance situation being on benefits Reviewed on: 22nd July 2022

Excellent service

Excellent service, spot on communication, and all round a nice company to deal with and make it run smoothly. Reviewed on: 22nd July 2022

Fantastic from start to finish getting my loan for my car

Fantastic service they got me a fantastic loan and easy monthly repayments I was very pleased with way they handled everything from start to finish..I would recommend very highly and will use this company again Reviewed on: 22nd July 2022

The one and only

Never have I ever come across such a professional company, always called me back when they said they would, always helpful even if my question was a bit stupid. They are always polite and honest. Reviewed on: 22nd July 2022

Simple and clear

Very quick response time. Clear and easy to understand the agreement Reviewed on: 22nd July 2022

Fast easy hassle free finance

I'm now on my 3rd finance vehicle with first response. I highly recommend them never had any issue's Reviewed on: 22nd July 2022

Excellent finance provider with brilliant easy to use website

First time I have used first response, they have been excellent all the way through from arranging the finance to easy to manage payments, top customer service with great correspondence A++ Reviewed on: 22nd July 2022

Good customer care

I have had a couple of vehicles off first response and they have helped amazing great company Reviewed on: 22nd July 2022

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