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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7998 reviews)

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4.87

Based on 7,997 reviews, last reviewed 23rd Jul 2026

457% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with the finance company was exemplary... My experience with the finance company was exemplary from beginning to end. The entire process was conducted with exceptional professionalism, transpa... Read more Reviewed on: 23rd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7998)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic service and highly recommended

First response finance were the first I'd chosen as they had great reviews and and were highly impressed with the product I received from them easy and efficient response from start to finish.. Reviewed on: 11th August 2023

Amazing staff

Financing my car was so easy with first response finance good customer service and support polite and understanding staff Reviewed on: 11th August 2023

Above and beyond excellent

What can I say apart that these are my goto finance as 3rd time using them and never had an issues and always more than happy to help. On top of all the so easy and quick to get through to am actual human when you need to. Do not pass them by. Reviewed on: 11th August 2023

Best of the best

Customer service that is second to none. Reviewed on: 1st August 2023

Great support

First response have been amazing helping me with my car finance. Very supportive and always there when I have needed them. Reviewed on: 25th July 2023

Amazing perfect

The Best. Can’t ask for anymore. Always there if needed help. Reviewed on: 25th July 2023

10/10

best company out there, super helpful and easy to get when you need them! very friendly and easy to deal with 10/10 Reviewed on: 25th July 2023

Mitsubishi asx

I got accepted for my mitsubishi asx nearly 3 years ago and I have had no problems with them the whole time even when covid came and I was struggling to keep up with the payments we came to an reasonable rate and was agreed I would catch back up when things was better which I did and I only have 2 months left on my plan I would use this company again and I tell all my friends and family to apply here first. Reviewed on: 25th July 2023

Simple, Flexible Finance Provider

They really work with their dealer partners to provide excellent customer service. Reviewed on: 25th July 2023

A* Service and Staff

Never had an issue with first response, brought my last 2 cars from them. Very friendly and very helpful customer service. Help every step of the way. Reviewed on: 25th July 2023

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