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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Amazing customer services

Mark went above and beyond to find me a car perfect for me and made sure everything went smoothly to make it a fast hassle free experience. Amazing service. Reviewed on: 22nd July 2022

Friendly and proffessional

Friendly and caring service, listioner understood personal experiences and financial situation, quick and easy, would definitely recommend Reviewed on: 22nd July 2022

Quick simple reasonable and helpful

Very good company understanding reliable and great customer service been very helpful Reviewed on: 22nd July 2022

Very Helpful when you think that your score is low

I had to get a car in a hurry and sue to the pandemic I was having difficulty. First Response Finance could not have been more helpful to me or more caring. They are an asset to the finance industry. Reviewed on: 22nd July 2022

Easy fast reliable

I am on my 4th finance deal with first response. They've helped me so much, i wouldn't use anyone else. Reviewed on: 22nd July 2022

Car finance

Fantastic customer service, would highly reccomend Reviewed on: 22nd July 2022

Great company

I've purchased 3 cars with them, they have always been so helpful and friendly. Reviewed on: 22nd July 2022

Sorted finance when no one else would help

Everyone I talked to was very helpful and they did everything really quickly thank you as I need a car for my job been a care coordinator I could not have done it without your help Reviewed on: 22nd July 2022

Exceptional

When no one else could help, you stepped in, so helpful friendly couldn’t of asked for more. Reviewed on: 22nd July 2022

Excellent

Excellent fiancé company very helpful and understanding Reviewed on: 22nd July 2022

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