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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fast and freindly

Great customer service, affordable, and fast to get sorted. Reviewed on: 22nd July 2022

Very good

Very good company, have used them twice very helpful and simple process Reviewed on: 22nd July 2022

Great company and servuces

First Reponse were able to help me with finding for my new vehicle.. they are very helpful company with great staff who care for their customers Reviewed on: 22nd July 2022

Unbeatable

Whom ever is behind putting this exceptional team of People together, should run for Prime Minister! Reviewed on: 22nd July 2022

Great company to deal with

Absolutely fantastic company to work with always happy to help with payment difficulties never had a problem Reviewed on: 22nd July 2022

Friendly

Friendly and helpful staff, very helpful , and do not take your past into account if you can prove you are helping yourself Reviewed on: 22nd July 2022

Amazing

Wouldn’t use any other company so friendly and helpful best company Reviewed on: 22nd July 2022

Best finance company I have used

Amazing customer service, great value you for money, portal is easy to access Reviewed on: 22nd July 2022

5* finance

Great an easy experience,accepted straight away and at affordable price Reviewed on: 22nd July 2022

They Strive very consciously

They know you need a car . They understand bathe importance .. they also ensure you afford to pay back the loan.. and getting a car will not place you in more financial difficulties. I would say they have empathy They helped me before in recovery my deposit from a dealership.. £900 .. they also assisted in pay for the car the be transported back to me .. now that’s very cool .. And if you having difficulties , in repaying . They have the tendency to assist during that period .. so again Empathetic organisation, that constantly Steve to understand their customers and how best to help them.. Reviewed on: 22nd July 2022

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