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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7816)

Great company

5
All ways there to help you with any problems Reviewed on: 11th August 2022

Outstanding

5
I have had numerous car loans from First Response and they make it the application process so easy . Their customer service is 2nd to none and it is a refreshing change as most companies have gone down hill in this department I had a problem with a vehicle that I purchased they dealt with the garage and got everything sorted for me. I would recommend them to everyone Reviewed on: 11th August 2022

Car finance

5
I have used them for long time and they always help me from beginning to the end Reviewed on: 11th August 2022

Very forward thinking company

5
Great straightforward finance company that doesn’t just judge your capacity to repay based on just your credit score alone. A common sense company Reviewed on: 11th August 2022

Excellent experience

5
My experience has been easy and hassle free, no hard selling, friendly knowledgeable staff would definitely recommend Reviewed on: 11th August 2022

Friendly and helpful

5
First response have been nothing but helpful with my finance. They are also very friendly and do not judge on financial circumstances, we are treated the same as everyone. Nothing is ever to big for them to sort Reviewed on: 11th August 2022

Perfect

5
Alway professional and easy to talk to Reviewed on: 11th August 2022

hassle free and quick

5
I looked at the motorcycle I wanted applied for finance over the phone picked up my bike following Saturday Reviewed on: 11th August 2022

Life after FRF will never be the same.

5
I crawl out helplessly for my sword, but it's kicked away by a blackened armoured foot. I struggle to flop onto my back and see the demon before me. An amalgamation of my financial freedom, debt incarnate. Ugly and unpredictable. It chuckles evilly to itself as he toys with what's left of my savings account energy. "Any last words, you pitiful worn?" It barks out loud. I meet it's cold gaze. "I summon the light of First Response Finance!" I cry over the pain of battle. A blinding light causes us both to shield our eyes with our forearms, a figure appears. A valkyrie warrior ready to take me to valhala? It wears piercing gold armour and carries a mace and off set with a shield in its other hand. The angle strikes the demon before its even addressed its attacker. The demon is flown back with the fore. The warrior princess marches forward. "This mortal is under our financial protection!" It's voice sounds like several tones speaking in unison. "Leave this place, fiend of financial uncertainty!" It raises a gauntleted arm and crashes the mace down hard on the demon, that evaporates into thousands of shreds of singed paper. I watch this spectacle through blured vision as the warrior approaches me and I fall into the unforgiving darkness of unconsciousness. Knowing that my financial freedom is assured. Reviewed on: 11th August 2022

Professional and mature response.

4
Not my first choice but passed over to them by dealer's prime lender. My credit score was dented by some recent life events - and First Response stepped-up for me. They called at the time they said they would. They gave me the opportunity to make my case and showed themselves to be empathetic to my needs. They researched the vehicle I was buying and explained how it was a better deal than the 50/50 choice I thought I was taking. Interest was tailored to my circumstances - all in all, a considerate lender. Paperwork all online, no hassle or badgering - a well-presented and mature response. Reviewed on: 11th August 2022

Review First Response Finance: Car finance now

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