Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6931)

They Strive very consciously

5
They know you need a car . They understand bathe importance .. they also ensure you afford to pay back the loan.. and getting a car will not place you in more financial difficulties. I would say they have empathy They helped me before in recovery my deposit from a dealership.. £900 .. they also assisted in pay for the car the be transported back to me .. now that’s very cool .. And if you having difficulties , in repaying . They have the tendency to assist during that period .. so again Empathetic organisation, that constantly Steve to understand their customers and how best to help them.. Reviewed on: 22nd July 2022
Ozane Magbegor's avatar
Ozane Magbegor

Straight forward speedy service

5
Good communication, account is very easy to manage and I am always notified should a direct debit date be altered due to bank hols etc, big thumbs up! Reviewed on: 22nd July 2022
Carl 's avatar
Carl

Awesome

5
Absolutely awesome, could not recommend enough Reviewed on: 22nd July 2022
Gareth harfield's avatar
Gareth harfield

Outstanding, friendly, amazing team

5
Thankyou to first response without your help I wouldn't be driving. It was so easy to apply and easy to set up. Would recommend to family and friends. Reviewed on: 22nd July 2022
Emma's avatar
Emma

No hassle

5
Great help quick no hassle. Customer service was great and everything was dealt quickly and I drove away the next-day Reviewed on: 22nd July 2022
Lisa Rose's avatar
Lisa Rose

Best company.

5
No problem getting the finance. Brilliant team. Talk to me has i wad a friend. Spoke with respect and i couldn't of asked for any more. When I told them what date, ( each month) money will be paid in. They arrange that each 4 weeks that's when they will take the money out... Most companies say a date. But this company sticks to its word. Can't fault them whatsoever. Reviewed on: 22nd July 2022
Gertrude Parr's avatar
Gertrude Parr

Very good and helpful. All very clear, people that work there are very happy to help.

5
Take a loan for motorbike, payed off early without any problems. Quick response. Reviewed on: 22nd July 2022
Karol's avatar
Karol

Excellent

5
This company go above and beyond for there customers I wouldn’t use any body else Reviewed on: 22nd July 2022
Anthony Burke's avatar
Anthony Burke

Top notch

5
Helpful from start to picking up my van and beyond Reviewed on: 22nd July 2022
John flood's avatar
John flood

1st class service

5
Everything was explained and nothing is too much trouble...really easy thanks Reviewed on: 22nd July 2022
adrian duffield's avatar
adrian duffield

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill