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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7816)

Car

5
Could not fault them absolutely great company customer service Reviewed on: 11th August 2022
Thomas Farren's avatar
Thomas Farren

Fantastic company

5
Whenever I have had to contact them, the person has always been very helpful and professional. The last time I called was to get a finance settlement figure, the lady was extremely helpful even advising me that if I found a new car that I could deal directly with them without going via the car dealer. This is something I wasn't aware of, as an existing company they may be able to get me a better rate. Will definately try them when I find my next car. Reviewed on: 11th August 2022
Nicola Owen's avatar
Nicola Owen

Excellent Quick and Easy to Deal With

5
The service was easy to process and the spread was amazing without rushing and minimised all the admin as they processed as much as possible. The service was simple but professional and excellent all round. - after sales also is professional and great. Reviewed on: 11th August 2022
Sean Davey's avatar
Sean Davey

Swift

5
At first response the people are friendly, it was a quick decision, and trouble free car finance would definitely recommend first response to my friends and family. Reviewed on: 11th August 2022
Superfly1555's avatar
Superfly1555

Absolutely amazing.

5
They are genuinely present, they helped me with a huge issue I had with a vehicle, got my a refund, got all my money back to me and arranged new finance immediately. Faultless from start to finish. Reviewed on: 11th August 2022
Pandora Helen-Elizabeth's avatar
Pandora Helen-Elizabeth

Good service

5
First company to give me finance for a car I like the way they take the payment on the day I request Reviewed on: 11th August 2022
David Phillips's avatar
David Phillips

A helpful and easy to use company

5
I was looking for a car loan and looked at several companies. First response Finance was easy to navigate and the staff on switchboard were helpful and very courteous. I would 1. Definitely use them again And 2. Recommend them to anybody. Reviewed on: 11th August 2022
Maz Morris's avatar
Maz Morris

Great customer service very nice people to deal with

5
Brilliant team! Helped me out got really good customer service with the team. They were very understanding people and helped me to get my new car sorted so I am very happy with the guy I spoke too. They also got back to me straight away there wasn't much waiting time in-between sorting out the contract overall very good. Would highly recommend Reviewed on: 11th August 2022
Piers Garforth's avatar
Piers Garforth

Excellent service

5
Expensive for my opinion but excellent human service and especial thanks to Gabo Reviewed on: 11th August 2022
Nino's avatar
Nino

Very good service

5
Very good customer service and very friendly and very helpful will use again Reviewed on: 11th August 2022
Terry Peters's avatar
Terry Peters

Review First Response Finance: Car finance now

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