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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very helpful

4
Very helpful and I am a returning customer who has had previous finance with first response Reviewed on: 22nd July 2022

Fantastic service

5
I had bad credit and was in need of a car . Got in touch with first response and now driving with a fab car thank you first response. Reviewed on: 22nd July 2022

Amazing

5
Truly helped when no one Wendy could. Reviewed on: 22nd July 2022

Excellent and over & above service

5
I've been with first response for a while and never had any issues great service and competitive prices Reviewed on: 22nd July 2022

Very helpful

5
Couldn’t ask for better service. Smooth from start to finish. Reviewed on: 22nd July 2022

Fantastic company and Fantastic service

5
Always had incredible service. Nothing is ever too much trouble. Finance is sorted so quickly Reviewed on: 22nd July 2022

Great company

5
They helped me so much when I was looking for my first time car. I knew I’d never be able to afford my first car outright so my only option was finance. Everywhere rejected me but first response gave me the best off ever and I’ve got a lovely car. The pay back is a great price and no stress at all Reviewed on: 22nd July 2022

Highly recommended fabulous service

5
This company and the people I spoke to when arranging and deciding about finance were amazing, they explained everything made sure I was making the right decision and whenever I needed a callback they would call me the time specified. They have fabulous customer service very polite and helpful. I would highly recommend this company to anyone and everyone Reviewed on: 22nd July 2022

Excellent service

5
I have used First Response a couple of times now and they have always been first class. Can't rate them highly enough Reviewed on: 22nd July 2022

Excellent

5
Very easy and smooth financial set up, very happy with the overall experience. Reviewed on: 22nd July 2022