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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

My experience was good.

4
My experience was good. Without yous I wudnt be driving on the road today Reviewed on: 9th July 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 9th July 2025
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First Response Finance

1st class

5
Great and easy service excellent customer service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

First response first thinking

5
I had a great experience with First Response. From the very beginning, the team was professional, helpful, and truly focused on making the process smooth and stress-free. They didn’t judge my credit situation and treated me with respect and transparency at every step. They made it possible for me to get the car I needed, with fair terms and excellent customer service. Communication was clear, and they kept me updated throughout. It’s rare to find a finance company that actually seems to care — but First Response truly does. I absolutely recommend them to anyone looking for vehicle finance. They deserve to win this award! Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Reliable and friendly throughout

5
Reliable and friendly very easy to deal with throughout. Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

it was quick and transparent about the finance

5
it was quick and transparent about the finance Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

Responsible company with excellent service

5
Responsible company with excellent service Reviewed on: 9th July 2025
Reply from First Response Finance Thank you! Response date: 9th July 2025
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First Response Finance

Fabulous customer service

5
When I applied for my car loan, the person I spoke to answered all of my questions. He was understanding and knowledgeable and made me feel at ease about the finance. He asked me a lot of questions to make I only got the car that I could afford, so as not to put me in financial trouble, with my other obligations. I have recommended this company to a number of people who have asked me who is the best for car finance. Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 9th July 2025
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First Response Finance

Working with the customer

5
They were great I had trouble with the car dealer that I was going to buy from but they sorted it all out for me and I got the deal that I wanted from another dealer the repayments are set up to suit me not them which makes my life easy Reviewed on: 9th July 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 9th July 2025
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First Response Finance

very easy to apply and arrange, fast payments

5
very easy to apply and arrange, fast payments Reviewed on: 9th July 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 9th July 2025
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First Response Finance

Not needed l

5
Very good would use them again. Not a a single problem with them Reviewed on: 9th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 9th July 2025
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First Response Finance

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