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First Response Finance: Car Finance reviews

4.95
Based on 6,927 reviews, last reviewed 29th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

I have purchased a van and I had troubles only . I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of t... Read more Reviewed on: 8th July 2025
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Lucian

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6927)

Good service and good decision and you take care o...

5
Good service and good decision and you take care of people Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Marco! Response date: 17th June 2025
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First Response Finance

I have been a happy customer with first response fin...

5
I have been a happy customer with first response finance for the last year or so now. I have never had a days problem since being with them and would happily recommend to anyone. With regards to customer service, I’ve always had a pleasant speedy service if I’ve ever had a query, also great value for money with fair repayments and interest rates. Reviewed on: 13th June 2025
Reply from First Response Finance That's great to hear, thank you Nicky! Response date: 17th June 2025
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First Response Finance

Just having the trust

5
when nobody gave me a chance you put your trust in me and I proved everyone else wrong a big thank you cheers Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025
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First Response Finance

Customer service is brilliant.

5
Customer service is brilliant. Very helpful. And the online service is very helpful as well Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Roo! Response date: 17th June 2025
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First Response Finance

First Response were understanding and considerate wh...

5
First Response were understanding and considerate when they approved my request to amend my payment date to help with my finances. Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Kim! Response date: 17th June 2025
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First Response Finance

This is the second time I have financed a vehicle, a...

5
This is the second time I have financed a vehicle, and their service has been second to none, always helpful with any questions, and paid out for my new car straight away Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025
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First Response Finance

Straightforward and no issues , always there to help

5
Straightforward and no issues , always there to help Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025
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First Response Finance

Best Company Ever

5
I financed 2 cars with Firstresponse Finance and it has been the best experience ever. Helpful and always understanding Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Thulani! Response date: 17th June 2025
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First Response Finance

Very helpful staff, easy to complete the finance.

5
Very helpful staff, easy to complete the finance. Well documented process and quick action to get everything moving. Reviewed on: 13th June 2025
Reply from First Response Finance We’re happy that we could help you Michael! Response date: 17th June 2025
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First Response Finance

Very helpful, staffs always there for you.

5
Very helpful, staffs always there for you and find solution to any circumstances you find yourself in. I recommend them to anybody. I like this guys to a point that i found a lower APR somewhere else but because of they support during Covid and when my car was written off i staked with them. They treat you like family member. Well recommend. Reviewed on: 13th June 2025
Reply from First Response Finance Hi Johnson, Thank you for taking the time to leave a review. Firstly, it's great to see that we could help you with the purchase of your car in the past! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 17th June 2025
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First Response Finance

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