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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

Great customer service and very helpful with my financial situation Reviewed on: 22nd July 2022

Excellence

So I had a low credit score but really wanted the car I have today so I thought I would try and first response came back and said yes I was over the moon a few details later I got the phone call car is ready for pick up can’t thank you enough it was so simple they took care of everything. Reviewed on: 22nd July 2022

Great advice when dealing with them

I have used them for over 10yrs when my credit score was not the best now use them all the time Reviewed on: 22nd July 2022

Amazing car finance company

Absolutely amazing the man I spoke to to get the finance was amazing not complicated like other car finance companies would defo recommend Reviewed on: 22nd July 2022

Great finance company

Nothing ever to much and they do all they can to get it to the budget you would like with the best cover possible ( ie gap insurance) couldn't be happier with this company Reviewed on: 22nd July 2022

First class service

The process of obtaining the loan was quick and easy from start to finish. This was the second time I’ve used their service and found it spot on both times. Because they dealt directly with the garage it was very convenient and handled well. We will definitely use them again if needed! Reviewed on: 22nd July 2022

10/10

Great company and great customer service! Reviewed on: 22nd July 2022

First response finance company

I chose a car through a dealer, contacted first response had my car in three days after full service, no problems, I can call at any time should I envisage any issues. Never had any need to do so Reviewed on: 22nd July 2022

Service

My first time with First Response for car finance and it was seamless from start to finish and could nit recommend them enough. Reviewed on: 22nd July 2022

Fast, helpful, professional.

Straight forward, fast, no issues. Reviewed on: 22nd July 2022

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