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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best and quickest lender

I needed to finance a new car I had taken out finance with another provided at first but they took so long to release the funds so I cancelled and went with first response who paid within a couple of hours and I had my new car that same day!! Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Phillippa! Response date: 17th June 2025

Great company and customer service care

Great company and customer service care Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Slab! Response date: 17th June 2025

Totally brilliant from Start to Finish

I had fantastic treatment with my New Car - the Team took everything on and dealt with the dealer for me - they even noticed that the dealer was putting the Car Tax into the Finance - totally brilliant that they noticed yesterday- a great experience Thank You Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Carol! Response date: 17th June 2025

Good service and good decision and you take care o...

Good service and good decision and you take care of people Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Marco! Response date: 17th June 2025

I have been a happy customer with first response fin...

I have been a happy customer with first response finance for the last year or so now. I have never had a days problem since being with them and would happily recommend to anyone. With regards to customer service, I’ve always had a pleasant speedy service if I’ve ever had a query, also great value for money with fair repayments and interest rates. Reviewed on: 13th June 2025

Reply from First Response Finance That's great to hear, thank you Nicky! Response date: 17th June 2025

Just having the trust

when nobody gave me a chance you put your trust in me and I proved everyone else wrong a big thank you cheers Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025

Customer service is brilliant.

Customer service is brilliant. Very helpful. And the online service is very helpful as well Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Roo! Response date: 17th June 2025

First Response were understanding and considerate wh...

First Response were understanding and considerate when they approved my request to amend my payment date to help with my finances. Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Kim! Response date: 17th June 2025

This is the second time I have financed a vehicle, a...

This is the second time I have financed a vehicle, and their service has been second to none, always helpful with any questions, and paid out for my new car straight away Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Andrew! Response date: 17th June 2025

Straightforward and no issues , always there to help

Straightforward and no issues , always there to help Reviewed on: 13th June 2025

Reply from First Response Finance We’re happy that we could help you Paul! Response date: 17th June 2025

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