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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7982 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7982)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Easy and good apr

I had car problem and thanks to first response who helped in bad time, thank you Reviewed on: 11th August 2022

Fantastic company

I've been a customer of First Response for over 5 years. Everytime I've delt with them it's been smooth as refreshing no hassle. I'm absolutely confident I'll be remaining with them for the foreseeable future. Reviewed on: 11th August 2022

Helpful and quick

Easy to work with when something goes wrong they are very quick to respond positively Reviewed on: 11th August 2022

They helped me get a car when no one else could

Excellent Service and friendly helpful staff they got me a car when no one else could. Reviewed on: 11th August 2022

One of the best car finance companies

I got rejected for car finance on many occasions by the other car finance companies that focused mainly on my credit score and did not look at other factors; My First response had a chat with me to find out about my real financial situation. They approved my finance, I am enjoying my car, and my payments are going well. They are fair and reliable; I will recommend 100% Reviewed on: 11th August 2022

Great company

All ways there to help you with any problems Reviewed on: 11th August 2022

Outstanding

I have had numerous car loans from First Response and they make it the application process so easy . Their customer service is 2nd to none and it is a refreshing change as most companies have gone down hill in this department I had a problem with a vehicle that I purchased they dealt with the garage and got everything sorted for me. I would recommend them to everyone Reviewed on: 11th August 2022

Car finance

I have used them for long time and they always help me from beginning to the end Reviewed on: 11th August 2022

Very forward thinking company

Great straightforward finance company that doesn’t just judge your capacity to repay based on just your credit score alone. A common sense company Reviewed on: 11th August 2022

Excellent experience

My experience has been easy and hassle free, no hard selling, friendly knowledgeable staff would definitely recommend Reviewed on: 11th August 2022

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