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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7997 reviews)

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4.87

Based on 7,996 reviews, last reviewed 22nd Jul 2026

2664% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience from start to finish, seemless... Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7997)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great company

All ways there to help you with any problems Reviewed on: 11th August 2022

Outstanding

I have had numerous car loans from First Response and they make it the application process so easy . Their customer service is 2nd to none and it is a refreshing change as most companies have gone down hill in this department I had a problem with a vehicle that I purchased they dealt with the garage and got everything sorted for me. I would recommend them to everyone Reviewed on: 11th August 2022

Car finance

I have used them for long time and they always help me from beginning to the end Reviewed on: 11th August 2022

Very forward thinking company

Great straightforward finance company that doesn’t just judge your capacity to repay based on just your credit score alone. A common sense company Reviewed on: 11th August 2022

Excellent experience

My experience has been easy and hassle free, no hard selling, friendly knowledgeable staff would definitely recommend Reviewed on: 11th August 2022

Friendly and helpful

First response have been nothing but helpful with my finance. They are also very friendly and do not judge on financial circumstances, we are treated the same as everyone. Nothing is ever to big for them to sort Reviewed on: 11th August 2022

Perfect

Alway professional and easy to talk to Reviewed on: 11th August 2022

hassle free and quick

I looked at the motorcycle I wanted applied for finance over the phone picked up my bike following Saturday Reviewed on: 11th August 2022

Life after FRF will never be the same.

I crawl out helplessly for my sword, but it's kicked away by a blackened armoured foot. I struggle to flop onto my back and see the demon before me. An amalgamation of my financial freedom, debt incarnate. Ugly and unpredictable. It chuckles evilly to itself as he toys with what's left of my savings account energy. "Any last words, you pitiful worn?" It barks out loud. I meet it's cold gaze. "I summon the light of First Response Finance!" I cry over the pain of battle. A blinding light causes us both to shield our eyes with our forearms, a figure appears. A valkyrie warrior ready to take me to valhala? It wears piercing gold armour and carries a mace and off set with a shield in its other hand. The angle strikes the demon before its even addressed its attacker. The demon is flown back with the fore. The warrior princess marches forward. "This mortal is under our financial protection!" It's voice sounds like several tones speaking in unison. "Leave this place, fiend of financial uncertainty!" It raises a gauntleted arm and crashes the mace down hard on the demon, that evaporates into thousands of shreds of singed paper. I watch this spectacle through blured vision as the warrior approaches me and I fall into the unforgiving darkness of unconsciousness. Knowing that my financial freedom is assured. Reviewed on: 11th August 2022

Professional and mature response.

Not my first choice but passed over to them by dealer's prime lender. My credit score was dented by some recent life events - and First Response stepped-up for me. They called at the time they said they would. They gave me the opportunity to make my case and showed themselves to be empathetic to my needs. They researched the vehicle I was buying and explained how it was a better deal than the 50/50 choice I thought I was taking. Interest was tailored to my circumstances - all in all, a considerate lender. Paperwork all online, no hassle or badgering - a well-presented and mature response. Reviewed on: 11th August 2022

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