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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

10 star service!

5
I've used first response finance for 2 cars now and will use them for my 3rd! Simple to use service & customer service is brilliant!!! Reviewed on: 22nd July 2022

Great company

5
Whenever I have had an issue or a question they’ve been so quick to help me even with poor credit they’ve helped me achieve what I needed Reviewed on: 22nd July 2022

Extremely good quality customer service

5
Each team member Inhave spoke to has been friendly and more than helpful and dealt with my queries promptly and efficiently Reviewed on: 22nd July 2022

Great

5
Been a great experience so far team are always happy to help you! Reviewed on: 22nd July 2022

Very helpful

5
Mad easy when buying a car really helpful and great service from them Reviewed on: 22nd July 2022

Fantastic service

5
Helped me with finance for both my car and motorbike really helpful staff Reviewed on: 22nd July 2022

Always ready to help

5
Great customer service there always ready to help if they can. i will keep going back to them for finance or loans very happy with there service over the years Reviewed on: 22nd July 2022

Amazing company

5
I have had 3 cars through this company and each time I have had to replace the car they have done everything in the power to help, including looking for cars for me Reviewed on: 22nd July 2022

great reliable understandable

5
i had a bad expierience in life in 1 year of a crash . i appled for finance on a car and first response phoned me and asked me everything about my outgoings in my bank account and took everything into consideration and didnt just go off my bad credit from previously this has allowed me to feel better and build my score Reviewed on: 22nd July 2022

Would advise any one to got to response

5
Best company I have ever had finance with Reviewed on: 22nd July 2022