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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,996 reviews, last reviewed 22nd Jul 2026

2664% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience from start to finish, seemless... Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Fantastic company

Whenever I have had to contact them, the person has always been very helpful and professional. The last time I called was to get a finance settlement figure, the lady was extremely helpful even advising me that if I found a new car that I could deal directly with them without going via the car dealer. This is something I wasn't aware of, as an existing company they may be able to get me a better rate. Will definately try them when I find my next car. Reviewed on: 11th August 2022

Excellent Quick and Easy to Deal With

The service was easy to process and the spread was amazing without rushing and minimised all the admin as they processed as much as possible. The service was simple but professional and excellent all round. - after sales also is professional and great. Reviewed on: 11th August 2022

Swift

At first response the people are friendly, it was a quick decision, and trouble free car finance would definitely recommend first response to my friends and family. Reviewed on: 11th August 2022

Absolutely amazing.

They are genuinely present, they helped me with a huge issue I had with a vehicle, got my a refund, got all my money back to me and arranged new finance immediately. Faultless from start to finish. Reviewed on: 11th August 2022

Good service

First company to give me finance for a car I like the way they take the payment on the day I request Reviewed on: 11th August 2022

A helpful and easy to use company

I was looking for a car loan and looked at several companies. First response Finance was easy to navigate and the staff on switchboard were helpful and very courteous. I would 1. Definitely use them again And 2. Recommend them to anybody. Reviewed on: 11th August 2022

Great customer service very nice people to deal with

Brilliant team! Helped me out got really good customer service with the team. They were very understanding people and helped me to get my new car sorted so I am very happy with the guy I spoke too. They also got back to me straight away there wasn't much waiting time in-between sorting out the contract overall very good. Would highly recommend Reviewed on: 11th August 2022

Excellent service

Expensive for my opinion but excellent human service and especial thanks to Gabo Reviewed on: 11th August 2022

Very good service

Very good customer service and very friendly and very helpful will use again Reviewed on: 11th August 2022

Excellent

Fantastic,they are efficient, rapid and professionaly, they are outstanding. They are recommendable. They will always deliver. The are honest. Reviewed on: 11th August 2022

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