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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,996 reviews, last reviewed 22nd Jul 2026

2664% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience from start to finish, seemless... Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Borrowed money to fix my car

I needed quickly some money to repair my car as it wouldn't pass MOT. I call first finance for some help as the bill was larger than I thought. They where prompted to help me in a very small time frame. I fixed the car all sort out. Thanks so much first finance.. I definitely would recommend to anyone. Best quick,straight forward service. No questions asked. Reviewed on: 11th August 2022

Really easy and credit friendly finance company

When insuring my first bike FRF were the ones to help out despite me having low credit and after a later accident the settlement was really easy and they understood the situation, which is why I chose to stay with FRF for a second time and I'm happily back on the road. Reviewed on: 11th August 2022

Great company

Well experience team to handle typical situations Reviewed on: 11th August 2022

Excellent customer service and excellent delivery time

Been with them for.years and had excellent service highly recommend Reviewed on: 11th August 2022

Helpful, reliable.

Had to change to an automatic car and they helped us out quickly and can’t thank them enough. Reviewed on: 11th August 2022

Smart and easy

I took out finance on a motorcycle it was easy and everyone i spoke to over the phone were helpful and easy to talk to which made the experience so much easier Reviewed on: 11th August 2022

First class service

We have been with first response for over 20 years always a fast responce and never had to chace yhem for anything Reviewed on: 11th August 2022

Very good

Very handy when coming to finance Reviewed on: 11th August 2022

Fast response

Applied for car loan with them within about an hour I was approved, no maintain of paperwork to fill in. Found car I wanted and got in touch with them within about two hours I took home the car, the rates a little high on first finance on car but when paid off and you want another car the rates come down alot I suppose you have to prove yourself that you can pay. Reviewed on: 11th August 2022

Fantastic car finance

Been with first response for years. Very straight forward application and approval. Fast pay out. Friendly staff whenever we phone. Would highly recommend to anyone. Fantastic company. Reviewed on: 11th August 2022

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