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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic service

5
AmaIng service throughout the whole process. Very friendly staff who explained everything thoroughly Reviewed on: 22nd July 2022

The Best offer

5
I got The best offer from First Response and was very easy going process to get my new bike. Very good professionals and flexibility regardless your circumstances. Reviewed on: 22nd July 2022

Fantastic

5
First response is a fantastic company. They helped when nobody else would and again when I had to upgrade my car due to a new addition to my family so Thank you First Response I would always highly recommend you. Reviewed on: 22nd July 2022

First class Finance Provider

5
Great staff, very friendly, efficient, all made easy to understand, recommended, I will use again . Reviewed on: 22nd July 2022

Very helpful and understanding company

5
I've not had any issues with this company and being my first time at buying a car on finance they were very helpful in helping me to get the finance I needed for the car I needed. Easily change details and very friendly when doing so. Reviewed on: 22nd July 2022

Excellent

5
Very quick and I was so grateful to get what I needed. Thank you. Reviewed on: 22nd July 2022

Great service

5
Had 2 vehicle loans with them, willing to match other loans within reason. Staff are friendly and helpful. Reviewed on: 22nd July 2022

Car finance

5
I would highly recommend first response as they are polite and helpful Reviewed on: 22nd July 2022

Excellent

5
Excellent experience talked me through the whole process from start to finish and explained anything I had questions on Reviewed on: 22nd July 2022

Simplicity

5
Absolutely fantastic experience dealing with this finance company love the fight it's done the person to person basis rather than a computer making decision so nice to actually have some human being interaction again the way it should be done highly recommended will definitely use again in the future Reviewed on: 22nd July 2022