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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (8001)

First response is my first call

5
First response is my first call for my car finance this gives me the freedom to choose the car i want not what a dealer thinks what I should have It’s easy to work with them and get the payments that suits both you and first response Their staff are friendly and helpful in response to any questions you have and always just a phone call away for me Reviewed on: 11th August 2022

Thank you. YOU ARE THE BEST

5
Hi. before financing with First Response, I was rejected by 3 or 4 other companies. the first financing with First Response was at a more than good price, very polite and professional. For the second financing, they gave me an incredibly low price, I didn't expect it. That's why you are the BEST. Thank you Reviewed on: 11th August 2022

Really help

5
They helped me when I needed for that.thanks a lot.really ❤️ Reviewed on: 11th August 2022

Fantastic company

5
Absolutely fantastic company I've used then for 5yrs nearly. Always happy to help when you need it regarding any issues. I would recommend to anyone who needed finance Reviewed on: 11th August 2022

Great customer service

5
Great company to deal with very fast and easy to apply quickly sorted finance with no headaches or drama Reviewed on: 11th August 2022

My experience

5
I trust joined first response in 2019 and have had nothing but good service since. The team are always friendly and understanding whatever the circumstances and always find a solution that works best for all. Reviewed on: 11th August 2022

Easy going

5
Easy to work with, send statement every year do you know how everything is going Reviewed on: 11th August 2022

No Fuss Finance

5
This will be my second vehicle purchase with First Response, and I have to say that they are brilliant, customer service is second to none and unlike other lenders I’ve used in the past they actually care about you as a customer Reviewed on: 11th August 2022

Straight forward and great customer service

5
I contacted them thinking I wouldn't get anywhere. The website was really easy to use. Then followed up by a call with a really friendly member of staff. Any questions were answered quickly. When I chose my car money moved across quickly and no issues since. Great company. Definitely recommend Reviewed on: 11th August 2022

New motorcycle

5
I was unsure whether I wanted hire purchasing for my bike But I spoke to them.i chose the new bike Everything done over the phone 3 days later I was riding new bike Brilliant Payments made easy by direct debit and a day to suit you when to pay Then just enjoy your purchase Also they helped me with a affordable loan Easy to set up Well done and thanks again Andrew broadhurst Reviewed on: 11th August 2022

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