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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7816)

Good company.

4
First response finance I have used twice now. When changing vehicle they made it clear and we're efficient at dealing with my queries and handling the change over of vehicle. Would recommend. Reviewed on: 25th July 2022
Katie Longley's avatar
Katie Longley

Highly recommended

4
Iv been with first response for over t years now had to lots of car finance with them an they have always been so helpful an understanding with cj aging dates around an helping out when in times of struggle, the staff over the fone are ways so helpful iv had a really good experience with them I will be staying woth them for future car finances. Reviewed on: 25th July 2022
Donna westall's avatar
Donna westall

1st class service

5
I have used them, a few times, always 1st class service, and always completed very quickly. Reviewed on: 25th July 2022
David Thomas's avatar
David Thomas

Very helpful

4
We got new finance with them last year and within 6months our car was written off by another party (not our fault). They insurance company from third party was taking a very long time (had courtesy car for 4moths) and first response finance where patient and understanding. Giving us courtesy phone calls and helping us every step of the way. Then once insurance paid out, they successfully and quickly helped us with new finance and getting a new car Reviewed on: 25th July 2022
Michelle Cunliffe's avatar
Michelle Cunliffe

Really really easy to deal with.

5
Fast & nice & also helpful to be able to speak with. Reviewed on: 25th July 2022
AMG Connor's avatar
AMG Connor

Consumer experience

5
Very efficient customer service Reviewed on: 25th July 2022
Gib Isa's avatar
Gib Isa

Satisfied

5
I was really pleased with the service I received it was second to none and so friendly and I could not ask for more thank you first response your brill Reviewed on: 25th July 2022
James Brown's avatar
James Brown

Great service to loyal customers

5
Have had my past 4 cars of first response always exceptional to deal with Reviewed on: 25th July 2022
Mark's avatar
Mark

Best company ever!!!!

5
I've been using them for over 20 years and they are the best in every way, I won't use any other company and they always give me the best possible service. Reviewed on: 25th July 2022
Kelly Lovelock's avatar
Kelly Lovelock

Great company

4
Good company to deal with, interest a bit high, overall will work with this company again...will definitely invite friends and family. Reviewed on: 25th July 2022
Brooklyn 's avatar
Brooklyn

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