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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,996 reviews, last reviewed 22nd Jul 2026

2664% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent experience from start to finish, seemless... Excellent experience from start to finish, seemless process and good comms throughout Reviewed on: 22nd July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Easy going

Easy to work with, send statement every year do you know how everything is going Reviewed on: 11th August 2022

No Fuss Finance

This will be my second vehicle purchase with First Response, and I have to say that they are brilliant, customer service is second to none and unlike other lenders I’ve used in the past they actually care about you as a customer Reviewed on: 11th August 2022

Straight forward and great customer service

I contacted them thinking I wouldn't get anywhere. The website was really easy to use. Then followed up by a call with a really friendly member of staff. Any questions were answered quickly. When I chose my car money moved across quickly and no issues since. Great company. Definitely recommend Reviewed on: 11th August 2022

New motorcycle

I was unsure whether I wanted hire purchasing for my bike But I spoke to them.i chose the new bike Everything done over the phone 3 days later I was riding new bike Brilliant Payments made easy by direct debit and a day to suit you when to pay Then just enjoy your purchase Also they helped me with a affordable loan Easy to set up Well done and thanks again Andrew broadhurst Reviewed on: 11th August 2022

Couldn't be more helpful

The staff who work for here are brilliant. They find the best deal for you. Ive used them on my last two car's. Im have ms so at times dealing with companies i get all flustered and feel as though they are taking me in circles. But not with the people ive spoken to with first response. I understood everything they were saying and doing, i understood how the finance would work because they took the time to break things down for me in a non demeaning manner. Which meant everything to me. They made the whole process so simple that i don't even have to worrry about the direct debit coming out on the wrong date or something. As it's set up to come out on the same date i recieve my pip and is paid before i even wake in the morning. Highly recommend this company if you're looking for car finance Reviewed on: 11th August 2022

Vote

This company was great and very understanding Reviewed on: 11th August 2022

Quick, easy car Finance.

Great experience, really nice staff who deal with everything in a timely manner. They keep you updated and let you know straight away if you are accepted. Would recommend to family and friends. Reviewed on: 11th August 2022

Reliable and efficient

I've been a regular customer now for 10 years and have never had any problems with first response they are always easy to deal with and go out their way to help you deal with the car dealership. Reviewed on: 11th August 2022

Excellent service

My experience with this company has been excellent. They go above and beyond to help customers and potential customers from start to finish. Staff are extremely friendly and always polite. Reviewed on: 11th August 2022

Very professional

The best way to secure car finance if you have a bad credit score. They would help tailor the credit to your requirements. I would recommend them to anyone that's struggling. Reviewed on: 11th August 2022

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