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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

View other First Response Finance products

4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant

From start to finish, great customer service, easy application and process. Flexible and affordable 5* Reviewed on: 22nd July 2022

Great company and services

First Response finance was a great company to deal with, fantastic service and was a very quick process which wasn’t stressful Reviewed on: 22nd July 2022

If Carlberg did Car Finance....

From the moment I called FRF I immediately felt the person I was speaking to cared which makes a massive difference to me. I was guided through the application process step by step and advised of the supporting documentation that would be needed. The affordability aspects were clearly explained. They showed great patience when trying to find the specific vehicle I wanted. They made sure everything was in place so that there were no surprises on the day I collected my car. A few days later they contacted me to make sure all was well - a nice touch I thought. I found FRF to be professional, competent and friendly throughout - which is why I didn't hesitate to vote for them. Reviewed on: 22nd July 2022

Great service for people with poor credit

Used them to get my car when I had to upsize to a MPV and it was so quick and easy and they are very polite Reviewed on: 22nd July 2022

Great fast service

An excellent company who explained everything up front and your under no pressure to take up there offer Reviewed on: 22nd July 2022

Great company

Great company to work with no hassle at all Reviewed on: 22nd July 2022

Easy and simple to deal with

Used first response before and will continue you use them in the future as great and simple to deal with Reviewed on: 22nd July 2022

Does what it says on the tin

Gave me finance when no one else would Reviewed on: 22nd July 2022

Definitely recommend

Very good company for finance had a bike sorted and delivered to me within a week and kept me up to date with everything that was going on Reviewed on: 22nd July 2022

Tried so many other companies, these were by far the best!

Such an easy process when applying with FRF , can all be done on your phone. Great service, willing to help all the time. You won't be disappointed. Reviewed on: 22nd July 2022

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