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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7996 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7996)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

My finance

Extremely easy to use, very helpful, very quick would highly recommend Reviewed on: 11th August 2022

Professional financial

my third car here and always satisfied with the service Reviewed on: 11th August 2022

Exactly friendly and very professional in what they do

I have used first response finance for a while now and they have all way been very helpful very friendly and most of all very professional and I am happy with the service that they provide Reviewed on: 11th August 2022

Best finance company

I’ve had 4 cars on finance with this company they are super helpful and professional I would recommend them to anyone looking to purchase a car. Reviewed on: 11th August 2022

One size does not fit all

They are prepared to listen and understand my circumstance when other finance companies turned me down for a car loan. Have been with them for more than a year now with a second loan arranged and always payment on time. Reviewed on: 11th August 2022

Amazing

From start to finish first finance helped me all the way they where very helpful I will be using them again Reviewed on: 11th August 2022

Fantastic service

I can't say enough good things about them. Fantastic service, friendly, helpful, professional and the whole process was extremely easy. Highly recommend Reviewed on: 11th August 2022

100% satisfied customer

Fantastic company helped me every step of the way. Had a few issues with the first car I got and had to back it, they didn’t hesitate to cancel my plan refund my money and then supported me until I found the right car. I experienced wonderful customer service with very helpful and friendly staff all of the way. Would highly recommend to anyone wanting to finance a car. Reviewed on: 11th August 2022

First response

Had issues with my mortgage payment affecting my credit score, first response were excellent in understanding my specific issues, easily the best car finance to use and speak to, just simply fantastic. Reviewed on: 11th August 2022

Legends

They were brilliant sorting out all the processes quickly and smoothly Reviewed on: 11th August 2022

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