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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Amazing, Highley recommended

Helped me to get my first car, I had defaults and poor credit, and never thought I was going to get accepted. However they made it possible and didn't judge me on my past. Because I could afford the repayments they made it happen for me. So kind and caring throughout and even with the call to discuss my finances it felt like talking to a friend as a pose to feeling under pressure or worried, completely at ease. They dealt with me professionally throughout and I would recommended them to anyone looking for finance in the future! Reviewed on: 1st August 2022

Best

Fast and good team.vary helpfull. Reviewed on: 1st August 2022

Very good service.

Very helpful and explained everything from start to finish. Reviewed on: 31st July 2022

Friendly/helpful service

I've delt with first response 3 times now. I'm currently on my 2nd motorbike with them. .the layout of how you would like to pay either weekly monthly on the date you choose is no problem for them. You allways kept up to date with your account and theatest information. I would recommend to anyone to them looking for finance Reviewed on: 31st July 2022

Great caring company

Highly recommended finance company Reviewed on: 31st July 2022

Great company

Easy to deal with quick response Reviewed on: 30th July 2022

Excelled in Car Finance

I love First Response, I was getting declined everywhere! After applying with First Response, the customer service quickly got to work and saw my potential. I was accepted finance. I couldn't believe it as I was in desperate need of a reliable new vehicle oppose to a second hand private sale. I was actually surprised at how effective and efficient the application process was. I was driving away in a new car in no time. I haver since paid off my finance and are going for an upgrade with First response!! Reviewed on: 29th July 2022

Amazing Service

I had been looking for a vehicle for 2 years but was still given exceptional customer service. The Very well trained professional staff made sure they worked tirelessly with me till the day i got my vehicle. I was referred to First response by my sister and i refer all my friends based on the service they continue to give me to this day. Amazing! Reviewed on: 29th July 2022

Total professionals

Total hassle free to deal with explane everything Properly would recommend to any one even the mother-in-law Reviewed on: 29th July 2022

Great Company!

After my last car finally packed in I applied for finance from First Response. The whole process was so simple and I didn't even have to pick a car, they told me how much finance I qualified for so was able to shop around for a vehicle with a budget already planned. Would highly recommend First Response Finance to anyone whether buying your first car or changing an existing one. Reviewed on: 29th July 2022

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