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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Friendly Efficient Helpf

5
Had yo phone to inform car had been written off. They were ever so helpful and understanding, advising what to do. Organised a new loan quickly. Reviewed on: 22nd July 2022

Brilliant service.

5
They were great from start to finish. Returned every call and helped where they can. Would highly recommend Reviewed on: 22nd July 2022

All income accepted

5
I had a poor credit history but first response looked beyond that and delivered a 1st class service Reviewed on: 22nd July 2022

Amazing! Provided me with a amazing support and credit!

5
Thanks to first response finance I was able to purchase a car, I am also on bennefits and was accepted! Awesome customer support! Would absolutely recommend first response! Jon Reviewed on: 22nd July 2022

Straightforward Process

5
No hassle. Straightforward application process. Quick decisions Reviewed on: 22nd July 2022

Best of the rest

5
I have had two finances with them and I can’t be happier as they are really supportive and easy to deal with. Highly professional and go above and beyond Reviewed on: 22nd July 2022

Easy no hassle

5
Efficient and Easy no hassle straight forward finance the call handlers help you through just upload the documents that they require when you go to the garage all straight forward you sign ahead they release the money very quickly to the garage Reviewed on: 22nd July 2022

Fast and easy to deal with

5
I have purchased 2 vehicles so far with first response. Both times we were dealt with quickly and it was so easy. Would definitely use them again in the future if needed. Reviewed on: 22nd July 2022

Fantastic company

5
Always puts customers first and lends responsibly according to there finances and they helped where no one else would. Reviewed on: 22nd July 2022

Very easy to talk to about concerns and finding cars around me

5
Found a car but didn't suit so they helped me by finding cars around my area fast and friendly service Reviewed on: 22nd July 2022