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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 7,995 reviews, last reviewed 21st Jul 2026
34133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026
Samson M's avatar
Samson M

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Amazing customer service great value for money

5
Fantastic customer service easy to talk to Reviewed on: 26th July 2022
Martin c's avatar
Martin c

Excellent service

5
Always helpful, customer service above and beyond. Reviewed on: 26th July 2022
Denise cox's avatar
Denise cox

Caring, brilliant, understanding.

5
When I first joined with first response, I was dire need of a car. With two autistic children and work having a vehicle is a major asset and help in every single day of my life. With their help I was able to get a car and be able to maintain my line of work and support my children. The monthly costs are adjusted to me and my ability to afford, they are always there for advice if needed. I will always recommend first response due to the care and help they gave to me and my family. Reviewed on: 26th July 2022
Peter.waters's avatar
Peter.waters

Great company to work with

5
On my 2nd car finance with this company , would recommend Reviewed on: 26th July 2022
Claire Cole's avatar
Claire Cole

Brilliant

5
Can’t complain with the way first response deal with the finance top quality Reviewed on: 26th July 2022
William Paterson's avatar
William Paterson

Excellent service

5
Such a friendly team of staff, very happy to run through parts that I did not understand. Would definitely recommend. Reviewed on: 26th July 2022
Sarah Mayhew's avatar
Sarah Mayhew

Very helpful

5
Very helpful and friendly staff. Great quick service. Reviewed on: 26th July 2022
Chris's avatar
Chris

No 1 finance

5
These people go out of their way to help you get what u want would recommend them to anyone as u also have an option if paid on weekly basis can pay wkly which helps with budgeting and interest is not like most very reasonable would use again anytime lot better than advantage finance Reviewed on: 26th July 2022
Carolyn Dunn 's avatar
Carolyn Dunn

Great service

5
It was a brilliant and very good service from the start would recommend to anybody who is looking for finance Reviewed on: 26th July 2022
Christopher simpson 's avatar
Christopher simpson

VERY, VERY helpful.

5
I needed a replacement car urgently, but with a poor credit background thought I could not get credit for a car. First Response were excellent, within 24hrs had a payment plan set up which was well within my budget. Reviewed on: 26th July 2022
Kevin's avatar
Kevin

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