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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Cannot recommend enough!

Absolutely brilliant service! Have bought my last two cars with First Response, and have never received a better service from a financial company in my life! Highly recommended! Reviewed on: 25th July 2022

Reliability.

They are just, fair and fast in decisions making. Reviewed on: 25th July 2022

Pure pleasure

When all the other finance companies with promises to guarantee to help failed... First response were there to back me up! It was a very easy setup process and any further help was just a phone call away! I would certainly recommend! Thanks guys Reviewed on: 25th July 2022

Garry

Best finance company I have dealt with so far and will use again definitely Reviewed on: 25th July 2022

Car finance and loan

I'm a customer with first response finance there a great company to work with and always there to help Reviewed on: 25th July 2022

Car finance

I'm a customer with first response there amazing can't fault them Reviewed on: 25th July 2022

10 the top of top

The best and most important thing to have when you have your own car..Great job and great skills to everyone. Thank you and all the best for more awards and give back to the customers the best options to follow .thank you Reviewed on: 25th July 2022

Saved the day

Honest after having financial difficulties first response took a leap and gave me help, not only have they helped by being a saver they have allowed me opportunity to build my credit score thank you so much for helping me Reviewed on: 25th July 2022

Fab service

Excellent customer services and a pleasure to deal with Reviewed on: 25th July 2022

Very easy and quick

Been with first response for around 5 years now and have always been very helpful, quick and easy. Last time when my car had to go, I applied and everything was done online sending my documents and could see once it all had been approved. No waiting for phone calls or waiting or being put on hold for someone to answer. Will continue to use in the future. Reviewed on: 25th July 2022

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