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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent service and easy to deal with

Excellent experience easy and efficient to deal with Reviewed on: 25th July 2022

An overall brilliant company

I have used first response twice now and both times have been extremely pleased with how they handle customer service and making sure it is right for you. An example; I had a car accident last year had a pay out paid the finance off my vehicle. Before they accepted me for another finance they made sure that it was safe for me to drive by asking for evidence from a gp (depending on the situation). Once I was all cleared to drive they made sure that before I took our finance it was affordable for me to do so. A brilliant company where the customer comes first!! Reviewed on: 25th July 2022

Quick and Easy

from making the enquiry to completing the entire process was trouble free and very quick....great value, and well explained Reviewed on: 25th July 2022

On the ball

Updates regularly, communication of any upcoming payments. Reviewed on: 25th July 2022

Been a customer with them for many years years

Not once have First Response Finance never let me down as a customer. They are always there to help. Been a few times where I have missed a payment and they are more than will to help with sorting the payment out. Any problems with the car they are always on the end of the phone. Anyone with bad credit I would recommend them to First Response Finance. And they do ther best for you to get you in the car that you want. Reviewed on: 25th July 2022

Amazing company

Very helpful and understanding of my disabilities. Great company Reviewed on: 25th July 2022

Amazing the way they help.

Fantastic experience and they always ready to help. I recommend to family and friends. Reviewed on: 25th July 2022

Excellent service

Friendly and quick service no hassle when going to pick up car everything sorted just drive away Reviewed on: 25th July 2022

Great fantastic service first resoinse

Not good at typing things but gotta admit really good straight forward people and fantastic service.. these guys helped me alot and would recommend them a 1000 percent they help in every way Reviewed on: 25th July 2022

Great work

I have had a view deals through first response finance and they have been helpful and great. Reviewed on: 25th July 2022

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