Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Brilliant

5
Brilliant service. Quick decision. Customer service was top notch. Very happy. And would definitely use first response again. Reviewed on: 22nd July 2022

Customer orientated

5
I’d be off work since before the first Covid lockdown and couldn’t pay the finance payments, instead of repossessing my car, they worked with me and I resumed payments when I did manage to get back into work, I asked to make extra payments to work away at the arrears and they were happy enough to work with me due to the circumstances. Couldn’t fault the company at all. Reviewed on: 22nd July 2022

Perfect

5
Had two loans with these guys,money sorted with in hours,never been presured,had one problem on my side,phoned them and they sorted it with in 10 minutes,great provider, thanks guys and the very best of luck,u deserve this Reviewed on: 22nd July 2022

100% positive comments.

5
Im very happy ftom my relationship with FIRST RESPONSE FINANCE. Reviewed on: 22nd July 2022

Mr

5
Yes Any time I will recommend friends and family to first finance is the best company. Reviewed on: 22nd July 2022

Excellent customer service

5
Excellent customer service go above and beyond to help couldn't ask for a better servive Reviewed on: 22nd July 2022

Easy to deal with drove home in new car excellent

5
It was an easy process went in picked the car I liked and the finance was straight forward Reviewed on: 22nd July 2022

Excellent company

5
Super simple easy to understand finance. Very friendly and understanding staff Reviewed on: 22nd July 2022

Best service very recomendet

5
No complens best for all Hilly recom Will do busines in future again Thank you Best of luck in all busines Reviewed on: 22nd July 2022

Yes i did recommend or I did bringing few people.

5
I really appreciate this company who helped us to have a docent family car and understanding, helping all of us getting on with things. Reviewed on: 22nd July 2022