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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7814)

Excellent !

5
First response has come To my rescue twice now. Their customer services are amazing. Very easy to deal with at any point through the financing process. I would recommend them to everyone. Reviewed on: 23rd July 2022
Diane Cantwaittobewallace's avatar
Diane Cantwaittobewallace

Excellent company

5
I have delt with this company on a few occasions now and wouldn't go anywhere else. They give excellent customer service/care, quick responses, very helpful and attentive but the best thing about them is their friendly and welcoming attitude. Financing can be overwhelming and stressful with all the paperwork ect but their easy to manage portal and quick to answer phone line makes it a smooth transaction for me as the customer. Reviewed on: 23rd July 2022
Anthony's avatar
Anthony

Excellent

5
Friendly, honest and kept me up to date during the whole process. When the dealer I was buying from wasn’t on their list of dealers they work with, this was soon rectified. The online portal is user friendly and an excellent way of checking process and providing documents Reviewed on: 23rd July 2022
Derek's avatar
Derek

Helpful

5
Very helpful, sent me letters & emails to update me. Financed me a car very quickly, the process was amazing. Highly recommend Reviewed on: 23rd July 2022
Tj's avatar
Tj

Good all rounder

5
Kept upto date Easy to use and contact Quick decision Reviewed on: 23rd July 2022
Mike's avatar
Mike

Customer service

5
Second to nine service. Friendly, quick at dealing with my application. No hassle Reviewed on: 23rd July 2022
Aaron Wilson's avatar
Aaron Wilson

The best

5
Helped me out with everything I needed and gave me excellent advice i even renewed with them for another car excellent company Reviewed on: 23rd July 2022
Darryl venables 's avatar
Darryl venables

Exceptional customer service!

5
First car finance were so helpful when my family of 3 grew to 4, and we couldn't all fit in our little car. We needed something bigger immediately and first car finance were there to help get us the family car we needed so going places and 'the big shop' were a pleasure not a chore. The flexibility of repayments is great too. All the staff have been so friendly. Great business and excellent customer service. Reviewed on: 23rd July 2022
Will Aird's avatar
Will Aird

Fast simple and efficient

5
From one phone in the afternoon and few emails next morning and all sorted… brilliant Reviewed on: 23rd July 2022
Ryan's avatar
Ryan

Amazing company

5
I’ve had 2 cars through this finance company. Never had a single issue everyone is so helpful on the phone when needed. My finance term for both cars has been so easy to sort and not one thing is a bother with the staff. Fantastic company to go through. Reviewed on: 23rd July 2022
Leanne hayter's avatar
Leanne hayter

Review First Response Finance: Car finance now

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