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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Awesome awesome awesome

5
There are amazing if I didnt understand a question then they would explain to me all ways polite an happy to help whatever the situation is Reviewed on: 22nd July 2022

Overall very good company

5
Very helpful, got my car I wanted. Overall very good company, also staff very helpful and friendly. Reviewed on: 22nd July 2022

Excellent service

5
Excellent service always willing to go beyond themselves to help Reviewed on: 22nd July 2022

First time

5
This was my first time ever using a finance company and they made my experience an enjoyable and pain free one. Would definitely recommend to friends/family Reviewed on: 22nd July 2022

Highly recommended, repeat customer

5
I was in a car accident 6 months into my first agreement, first response couldn’t be any more helpful throughout the experience and managed to secure another agreement with them within a very short space of time. Reviewed on: 22nd July 2022

Great service

5
Was only company that helped me finance my car and used them again to finance my 2nd car Reviewed on: 22nd July 2022

Excellent company friendly

5
Excellent company to work with friendly and helpful Reviewed on: 22nd July 2022

Never had an issue...

5
Lovely company, helped me twice now. No bothersome calls from the company. Just your annual statements. They are there to answer your calls if you need help. I look forward to finishing off paying for my current car and am going to go for a camper next!! Roll on 3 years .... Reviewed on: 22nd July 2022

Extremely efficient

5
Very easy to deal with no hidden faff straight to the point and quick service. Reviewed on: 22nd July 2022

The Best among the Rest

5
I have been a customer to First Response 7 years in the role yesterday and have not missed a single payment… the are reliable and customer service satisfied…. I will recommend them to even my great grand children… Reviewed on: 22nd July 2022

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