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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7990 reviews)

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4.87

Based on 7,990 reviews, last reviewed 18th Jul 2026

33967% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Smooth transaction Smooth transaction from start to finish that suited my needs Reviewed on: 18th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7990)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Leap of faith!

I have a poor credit rating owing to financial issues following a relationship breakdown so, when my faithful old car finally gave up I was really concerned about obtaining car finance for a new one. Having been introduced to First Response by my car dealer, I was so impressed by the way in which they worked with the car dealer to assess my position and offer me a realistic affordable loan which enabled me to purchase my a beautiful, reliable low mileage cream mini. The process was so smooth, easy and speedy so I had no interruption to driving, which is a vital part of my work. I would highly recommend First Response to anyone. Reviewed on: 24th July 2022

The best

Fast and easy Everything was done by phone. Fast and easy process. Will see how my next 5 years with them will go. First experience - satisfaction! Reviewed on: 24th July 2022

Hassle free

Applied and confirmed the same day. Reviewed on: 24th July 2022

THE BEST

Helpful and understanding during good and especially in bad times. I was on reduced payments due to redundancy and covid on 2 /3 times they said ok.When working on minimum wages car needed major repair.Rang them about loan said yes money in bank next day.And when car was wrote off.worked with us quickly to get new family car.Infact got new car before hire was picked up.Excellent.And thank you again for help and service on my 3 agreements (cars) and 1(loan)) Reviewed on: 24th July 2022

First Response Finance are fantastic

This firm made my life so easy to set up my first ever finance on a vehicle. So easy I am looking to upgrade in the near future and I am 100% sticking by First Response. Reviewed on: 24th July 2022

Excellent!!!

First response finance are quite simply the best, I have now bought 2 cars through them and I will more than likely use them for when I upgrade my current car! Very good finance options available at a very competitive rate! Top marks all round! Reviewed on: 24th July 2022

fantastic company

been a customer 9 years and would not go anywere else for my car finance tip top for personal service and hospitality cant fault them. Reviewed on: 24th July 2022

Quick and friendly

had a problem with my previous car they helped me to solve the pb and to get a new on very quickly Reviewed on: 24th July 2022

Friendly and helpful

Friendly and helpful staff whole process was streets free highly recommend Reviewed on: 24th July 2022

Was a great experience I recommend to all family and friends

The team were really helpful and and the process was very quick staff are really efficient and so helpful Reviewed on: 24th July 2022

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