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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7814)

Fast response and a great service

5
Really helpful with their service. I’d recommend them to anyone Reviewed on: 23rd July 2022
Maciu Bakani's avatar
Maciu Bakani

Customer service

5
When I took out car finance with First it was in lockdown. The lady that dealt with my case was working from home and rather than speaking to someone in a call centre, it was more like chatting to a friend and talked me through the process with her child in the background trying to join in what was a fun, friendly and enjoyable experience. I will use them again when my finance ends. I was dealt with by humans rather than it being a robotic experience. Reviewed on: 23rd July 2022
Ian's avatar
Ian

Great service! Affordable payments

5
First response finance took me on when I got declined from another company, they offered me affordable payments, great customer service, haven't had any problems, would highly recommend Reviewed on: 23rd July 2022
Kay mccarthy 's avatar
Kay mccarthy

One of the best

5
I have been a loyal customer of first response finance for several years now and have used them to finance several of my cars in recent years due to how easy the team make it. They are always happy to chat and assist whenever they can they work with a wide range of garage so you have a excellent choice of cars and I would definitely recommend them to friends and family. Reviewed on: 23rd July 2022
Ross678's avatar
Ross678

Fantastic company. Highly recommend them.

5
I have been using this company for years and I am always very impressed by their efficiency. Reviewed on: 23rd July 2022
Chris Toal's avatar
Chris Toal

Good finance

5
First Response Finance is one of the best finance companies I have been with they are very helpful and friendly if you ever can’t make a payment they are always there to help anyway they can always have nice people to talk to Reviewed on: 23rd July 2022
Dale's avatar
Dale

Getting some wheels motion

5
Very helpfull and honest , good people to talk with i was put at ease with first phone call i would highly reccomend to anyone who is thinking of buying a car on finance Reviewed on: 23rd July 2022
Ian hemsworth's avatar
Ian hemsworth

A very fair company which tuck me through every step

5
This is my second car with the company, and will use them when I'm ready to change Reviewed on: 23rd July 2022
Nigel Huckle's avatar
Nigel Huckle

No hassle financing

5
To know what you are going to be paying before you have even picked your next car due to being told what the payments would be based on different purchase prices was great, it aloud me to look around different dealers with the knowledge that when I found what I wanted that the finance was not only in place but more importantly, affordable. Great service all the way and quick. Reviewed on: 23rd July 2022
Alex's avatar
Alex

Fantastic

5
Staff are amazing, friendly and knowledgeable. First response finance is an amazing company and I would recommend to everyone Reviewed on: 23rd July 2022
Annemarie Martin's avatar
Annemarie Martin

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