Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Outstanding company... always happy to help

5
Through my experience with First response, they have been amazing, always helped with any issues I had including returning a faulty car and warranty. Friendly staff. Reviewed on: 22nd July 2022

Superb friendly and profesional

5
Whole proces in one day super friendly and proffesion a l Reviewed on: 22nd July 2022

Tip Top

5
First experience with First response finance was great. Customer service was above and beyond when needed. Very helpful in when needing to change direct debit dates. This company was that good I came back for a second time which was very very helpful gave me a list dealerships around the area near me all very easy contacting with paperwork/ Contracts. Definitely recommend to anyone and everyone Reviewed on: 22nd July 2022

Top company

5
Such a easy and helpful team where very helpful with my application and a speedy process would definitely recommend to family and friends I love my car Reviewed on: 22nd July 2022

Very reliable!

5
Have used them for over a year and I’ve never had any big problems! They were very accommodating when I needed to make changes and even tried their best to get me a better deal! Reviewed on: 22nd July 2022

Easy to use

5
The process for application was quick and easy and I have recommended the company to family who also have taken an agreement out. This was due to the swiftness and ease of the companies services. Reviewed on: 22nd July 2022

Top company

5
Easy to deal with great prices insurance made easy Reviewed on: 22nd July 2022

Amazing service

5
From start to finish great company. Every Staff member I liaised with were very helpful and pacient. My credit was great but they worked with me and I git an amazing car I still love had in one year now. All correspondence was quick an very helpful and easy. I have recommended them to friends and family. Will use again. Amazing experience, very confidence boosting as no judgement. Thank you to all the team that helped me, amazing company. Reviewed on: 22nd July 2022

Amazing service

5
I was concerned about getting finance for my vehicle, first response made me feel at ease and explained every step. They was always on hand if I needed to speak to them and I would gladly go back again, I have recommend them to several friends and family. Reviewed on: 22nd July 2022

Awesome!

5
They're great, really helpful and accommodating when circumstances change. Reviewed on: 22nd July 2022