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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

View other First Response Finance products

4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful and understanding

Really helpful. Really understood my circumstances and really went above and beyond to help me get the finance I needed to get my car that I desperately needed for travelling to and from work as I work over an hour away from my house. Really cannot recommend them enough to everyone and anyone. Team are super friendly too and really helped me out. Cannot thank them enough Reviewed on: 22nd July 2022

Excellent company

Really helpful and supportive great to deal with always nice and friendly Reviewed on: 22nd July 2022

Customer focused

As a bad credit scorer, I used First Response to finance my commercial vehicle but rather than decline my application, the customer advisor called and outlined alternative options which suited my circumstances. They worked around the best possible solution and helped secure a particular amount to finance. It's the whole customer experience that I appreciate and without them, there was no way I could finance this commercial vehicle. Big thumbs up to First Response. Ps. Their text service to follow up payments is also a good touch, the way it's set up is excellent and very consumer oriented :) Reviewed on: 22nd July 2022

Absolutely great

Was so easy so simple and worked around my payments not had one issue off them just great Reviewed on: 22nd July 2022

Great company

Hassle free motorcycle finance great to deal with would definitely recommend Reviewed on: 22nd July 2022

First response

This is my second bike finance with first response and I can not recommend them highly enough . Always very courteous when you call them absolutely Reviewed on: 22nd July 2022

Helpful and understanding

I have had several cars on finance through First response and they have always been so understanding and helpful to me . Wouldn’t hesitate in calling them again for help Reviewed on: 22nd July 2022

Amazing customer service and attention to detail.

First Response was exceedingly helpful and went out of their way to help. Reviewed on: 22nd July 2022

Fast, Easy, Perfect

Transparent application process, no hidden catches and honest assistance all the way through. From application to delivery, the process was undeniably excellent! Reviewed on: 22nd July 2022

People First

First Response have been a great company to deal with. The simple application ob process followed up with a call was very straightforward and the person the call was very food at guiding me through the process in a very friendly matter All communication since has also been very personable and i couldnt recommend then enough. Fantastic people focused business. Reviewed on: 22nd July 2022

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