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First Response Finance: Car finance reviews

4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Happy first finance customer

4
This is my first finance with a company and it was quick and easy process to go through. The representatives explain the process. I even got a huge bar of chocolate for Easter which I wasnt expecting so that was a pleasant and thoughtful way of rewarding their customers. Reviewed on: 23rd July 2022

good service. great customer service

5
very quick efficient service. friendly staff. would recommend to family and friends. Reviewed on: 23rd July 2022

Best buy far

5
First response made getting my dream car a reality ,I never thought in a million years I would have the help and resources that first response have me ,I would definitely recommend them to anyone and will be using again in the future. Reviewed on: 23rd July 2022

The best one!

5
I was very satisfied with customer service. They explained everything from A to Z in appropriate manner. The response was fast paced and I didn’t have to wait long time, everything was sorted so quick and I get my finance in just a blink of ane eye. I highly recommend. Reviewed on: 23rd July 2022

100%

5
I find them very helpful and nice to get on with . And would not no what to do with put them Reviewed on: 23rd July 2022

Best,buy far

5
First response made my first ever car purchase so easy , I've never had finance before and to be honest I was frightened to do so as I hadn't a clue where to start but this company made it a breeze to buy my dream car that I never thought I could get , I would definitely recommend them to anyone and will be using there services again Reviewed on: 23rd July 2022

This was my first experience with finance companies, l have no regrets

5
It has been interesting so far. Reviewed on: 23rd July 2022

Excellent

5
Very professional and understanding Reviewed on: 23rd July 2022

Excellent

5
Excellent never had a problem Reviewed on: 23rd July 2022

First Class Service

5
Outstanding Customer Support, very knowledgeable and helpful staff Reviewed on: 23rd July 2022