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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

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4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Always helpful and very reasonable

I have used this company with both my cars and its never let me down very happy with this company and will use again in future. Reviewed on: 22nd July 2022

1st class service

Very easy to deal with fast process and payout Reviewed on: 22nd July 2022

Quick and easy when trying to get finance on your car

I was in need of a vehicle quite desperately and I advised first response of this and they ensured the application was processed quickly and efficiently Reviewed on: 22nd July 2022

Quick and easy!

Got my car finance accepted straight away and picked up my car the next day! Great customer service! Reviewed on: 22nd July 2022

Out of this world

This company is actually human, they care about there customers! Reviewed on: 22nd July 2022

Very good customer service every time I use. Great job

I have had quite a few cars with first response finance. Reviewed on: 22nd July 2022

Excellent service

Really helpful & understanding also explained everything clearly Reviewed on: 22nd July 2022

Excellent

I’d been refused everywhere. First response were the only people to give me a chance. Excellent from start to finish. Explained everything clearly, took on my budget and got me my dream motor. Reviewed on: 22nd July 2022

Simply the best

No hassle, none judgemental, polite and helpful and all in a speedy manner. Why look anywhere else. Reviewed on: 22nd July 2022

Very friendly

I needed car finance but still had 2 payments to go. The colleague I spoke to was extremely helpful and talked me through my options and I got the loan I wanted to buy a newer car. The process was so easy I’d recommend to everyone wanting car finance. Actually, I did and they got finance for a car too. Reviewed on: 22nd July 2022

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