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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

minimum formalities maximum satisfaction

fast, friendly and professional service. contacting first response finance is pure pleasure. Reviewed on: 23rd July 2022

fantastic company to deal with

very efficient company to deal with, great staff to help you with any questions or issues u may have. Brilliant Reviewed on: 23rd July 2022

My experience was first class

The staff could not me enough which made my experience excellent and I drove away with a car in an hour u thought I wouldn't get car finance but this company gave me a chance with good rates of interest would use the. All the time Reviewed on: 23rd July 2022

The best finance company

My expirence with response Finance was Amazen & am happy to be one of there customer & i we like doing my next Finance with the, they are trust worlthy. Reviewed on: 23rd July 2022

Excellent !

First response has come To my rescue twice now. Their customer services are amazing. Very easy to deal with at any point through the financing process. I would recommend them to everyone. Reviewed on: 23rd July 2022

Excellent company

I have delt with this company on a few occasions now and wouldn't go anywhere else. They give excellent customer service/care, quick responses, very helpful and attentive but the best thing about them is their friendly and welcoming attitude. Financing can be overwhelming and stressful with all the paperwork ect but their easy to manage portal and quick to answer phone line makes it a smooth transaction for me as the customer. Reviewed on: 23rd July 2022

Excellent

Friendly, honest and kept me up to date during the whole process. When the dealer I was buying from wasn’t on their list of dealers they work with, this was soon rectified. The online portal is user friendly and an excellent way of checking process and providing documents Reviewed on: 23rd July 2022

Helpful

Very helpful, sent me letters & emails to update me. Financed me a car very quickly, the process was amazing. Highly recommend Reviewed on: 23rd July 2022

Good all rounder

Kept upto date Easy to use and contact Quick decision Reviewed on: 23rd July 2022

Customer service

Second to nine service. Friendly, quick at dealing with my application. No hassle Reviewed on: 23rd July 2022

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