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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent service

5
A very well run company, organised, transparent company. Would definitely stick with them for future car finances Reviewed on: 23rd July 2022
Ousman Tangara 's avatar
Ousman Tangara

Really great customer service

4
Really helpful staff, do their upmost to help you and if there are any problems will do their best to sort them out Reviewed on: 23rd July 2022
yvonne davies's avatar
yvonne davies

Very good service

4
Friendly service and fast service would recommend them to family and friends. Reviewed on: 23rd July 2022
wils's avatar
wils

Brilliant ant

5
Always willing to help and always make sure you understand Reviewed on: 23rd July 2022
Stevewmitchell5@gmail.com 's avatar
[email protected]

Excellent service

5
I have a poor credit rating and the day before five finance companies turned me down. When first response rang me and told me they could help, I was sceptical, but once they explained how they worked I went ahead with the application and was accepted. I was first paying weekly and when I changed jobs and was paid monthly, I ran them up, answered quickly, sorted payment details out, without hesitation. I have informed them I will be having operation soon and could be off work for six weeks and may not be able to make payment whilst off work.they said no problem , just keep us updated. Fantastic service, friendly service couldn't ask for better service . Reviewed on: 23rd July 2022
Alan Murphy 's avatar
Alan Murphy

First class

5
Very helpful setting up the account, excellent customer services Reviewed on: 23rd July 2022
Chris Blount's avatar
Chris Blount

Put First Response First

5
Been with them for years now. Always fair and considerate. So easy and accommodating. Reviewed on: 23rd July 2022
Gwyn's avatar
Gwyn

Good

4
Easy helpful and understanding the are very good at helping with problems Reviewed on: 23rd July 2022
Kevin 's avatar
Kevin

Excellent

5
I’ve been a customer with first response finance for many years an I can’t recommend them enough, their customer service is second to none. They make the whole process so easy and comfortable, wouldn’t want anyone else dealing with my car finance Reviewed on: 23rd July 2022
Ms karen raymond's avatar
Ms karen raymond

Great team

5
First response are just amazing,I have had three car loans with them and each one has been first class one I had a right off and they helped through out, would totally recommend. Reviewed on: 23rd July 2022
Keith Stringer's avatar
Keith Stringer

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