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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6932)

Good customer service

4
Good customer service.. Timely and efficient. Reviewed on: 22nd July 2022

Highly recommended

5
Very efficient service. Great customer care. Reviewed on: 22nd July 2022

You want simple no hassle provider First Responce should be your ONLY response

5
I can't actually speak highly enough for these guys, I currently have x2 agreements with them and it couldn't be easier. I also once bought a vehicle from a dealer which sadly was unfit for purpose, the dealer was given chances to rectify but wouldn't. First response instructed me to drop ot back and walk away! The reimbursed me and told me to look for a new car!! They fought my corner for me 100% you may or may not find cheaper out there, but you WILL NOT find better. I no longer have the credit issues I used too, they helped me with that too, however I still wouldn't dream of looking for car finance anywhere else! Reviewed on: 22nd July 2022

An Excellent Experience

5
An excellent experience getting car finance from First Response. All advisors were professional friendly and helpful The application was submitted and I didn’t wait an unreasonable length of time for a decision . If you don’t have a great credit file I highly recommend First Response! Reviewed on: 22nd July 2022

First Response

4
This company was very helpful and sorted out problems very quickly Reviewed on: 22nd July 2022

Finest finance

5
Quality finance company low repayments always there to help when I've needed them would definitely recommend them to friends and family Reviewed on: 22nd July 2022

Easy and quick

5
Very good communication and apr % not to bad and stayed low not changed at all all in all good would use again Reviewed on: 22nd July 2022

Brilliant

5
Staff very helpful,they explain everything clearly so you understand,any problems all you have to do is ask them and they always do there best to help Reviewed on: 22nd July 2022

Easy to use and quick service

5
The whole process was easy and stress free. Would definitely recommend Reviewed on: 22nd July 2022

Car finance

4
Absolutely no problems with this company person centred approach Reviewed on: 22nd July 2022

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