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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Review

First response are easy to talk to and easy to get should off. Reviewed on: 22nd July 2022

Very Helpful

Always had wonderful customer service every time I've had to call. Reviewed on: 22nd July 2022

Nice people, who can help

I wanted a car.bad credit,from past,I was paying everyone a little.refused car loans from all,some ones wanted double interest.Came to first response the answer was yes at a payment I could afford,even when I had problems with the car dealer,they stepped in and helped me when I bought a troubled car.Sold that car as it was faulty.they kindly re financed me,and I am so thankful to First Response.Beautiful people to talk to helpful and understand,never judged me .I have recommended them to many friends and colleagues. They deserves every thing good.,they are fair ,understanding and polite, thank you all at First Response. Reviewed on: 22nd July 2022

So helpful

I was struggling for years to get car finance I approched them and they where so helpful and made it painless to get the finance I needed so friendly and I would choose them again . Reviewed on: 22nd July 2022

Great company with very friendly and helpful staff members. Always there to help you with anything they can.

I have been using First Response in the past 8-9 years, and honestly I can say, there isn’t one occasion to think of where I have been disappointed. Absolutely great service Reviewed on: 22nd July 2022

Efficient, polite and all round great

They were very good to speak to, they sorted my finance with no hassle. Reviewed on: 22nd July 2022

Excellent service

Been with first response over 10 years now I find everything so quick and easy for me I honestly can't fault them easy step by step process... Reviewed on: 22nd July 2022

Great service

The customer service was outstanding Reviewed on: 22nd July 2022

Very professional

Brilliant set up & service from the world go Reviewed on: 22nd July 2022

Amazing

Amazing company alway there to help and advise If they think your struggling there never pushy and talk you through your options to help you through the bad times and the good Been using these for years and always will Reviewed on: 22nd July 2022

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