Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great

5
First Response are great so easy this is our third car now and would highly recommend. Reviewed on: 22nd July 2022

Absolutely fantastic

5
Absolutely brilliant from start to finish thanks for all there help Reviewed on: 22nd July 2022

Very friendly and very helpful

5
Top notch customer service.. with a great response time. Couldn't have a better company to finance your vehicle Reviewed on: 22nd July 2022

Great service

5
Very helpful staff always. The wait to speak to a human is never very long unlike some companies. Reviewed on: 22nd July 2022

Great service

5
I'm on my second agreement with first response and with bad credit in the past they have helped finance my vehicles with the cheapest rates and save me money Reviewed on: 22nd July 2022

Amazing experience

5
I had a finance with this company and the service is quick , reliable and really caring . I strongly recommend this company ! Reviewed on: 22nd July 2022

Amazingly helpful and responsive

5
The team were very helpful through my application process and really listened and advised where helpful in order to get my application for my new car through! Reviewed on: 22nd July 2022

Quick and Easy Car Finance

5
Less than three days from applying to choosing my new car. No messing about, straightforward and affordable. Reviewed on: 22nd July 2022

Smooth and easy

5
Very smooth and easy process of applying for motorcycle finance with great help from the customer service at every step. I have used First Response Finance twice so far and I haven’t had a single problem. I can highly recommend the finance service provided by First Response! Reviewed on: 22nd July 2022

Friendly

5
Helpful helped me out after I crashed my motorbike Reviewed on: 22nd July 2022