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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6217 reviews)

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4.95

Based on 6,217 reviews, last reviewed 6th May 2025

89200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The process was so smooth from applying to finding a... The process was so smooth from applying to finding a car Reviewed on: 6th May 2025

Latest lowest rating:

1

This company logged a cifa warning against me. This company logged a cifa warning against me. Accused me of fraud with absolutely no evidence this is ridiculous I'm not the only one they have done ... Read more Reviewed on: 29th April 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

First Response Finance Car Finance reviews (6217)

Review of the First Response Finance, Car Finance:

Speedy service

Most helpful people, everything fully explained, paid the dealer directly, app makes it easier to make payment, and check on balance. Reviewed on: 13th August 2021

Very friendly, professional, understanding and helpf...

Very friendly, professional, understanding and helpful support from advisors. Make whole process from start to finish easy, understandable and quick. Great online and telephone access. Excellent!! Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you Caroline! Response date: 6th May 2025

Quick and easy, But commission is high and interest...

Quick and easy, But commission is high and interest is aswell Reviewed on: 3rd May 2025

Reply from First Response Finance Hi Neil, Thank you for taking the time to leave a five-star review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 6th May 2025

Excellent service excellent customer service and cus...

Excellent service excellent customer service and customer care Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you Jason! Response date: 6th May 2025

Experience so far has been fairly exceptional.

Experience so far has been fairly exceptional. Already referred my partner to use first response. Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you Christopher! Response date: 6th May 2025

2nd time with first response great service and helpf...

2nd time with first response great service and helpful and friendly customer service Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Fast ,friendly and good all round service

Fast ,friendly and good all round service Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Ian, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025

First response finance experience

We have had several cars on finance with first response and also a couple of personal loans with them, we found the whole process easy and fast. Reviewed on: 3rd May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

First Response helped with moving my payment date wi...

First Response helped with moving my payment date with ease over the phone so as to help me with other payments due on the same day Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you Kim! Response date: 6th May 2025

Straightforward.

Straightforward. Easy access. Good interest rates. Fast application. Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025

, they offered me the best...

I don’t have great credit, they offered me the best finance amount and got the car of my dream and worked around my budget. Also helped me look for cars, would highly recommend. Reviewed on: 3rd May 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 6th May 2025

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