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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Good

Very reasonable fair company. customer service are easy to talk with and understanding and to deal with. Reviewed on: 22nd July 2022

Brilliant finance company

After many years of being rejected for finance. First response finance were amazing and offered me finance on my first car. Giving me the freedom I so desperately needed especially for a new job. Which I could not have accepted unless I had the car. Highly recommend great company. Very helpful and friendly and efficient. Reviewed on: 22nd July 2022

Had problems with my dealership first response had no problems changing my car

Would only use first response as have not had a problem with them Reviewed on: 22nd July 2022

Best company to work with

Needed car finance asap and this company helped me very quickly and efficiently. Would definitely use them again Reviewed on: 22nd July 2022

Excellent service

Very accommodating and friendly. Reviewed on: 22nd July 2022

Great service

Have used them for years, always been so helpful, quick service good recommend dealers, nothing has ever been too much of a problem Reviewed on: 22nd July 2022

Amazing and frequently

When I passed my test first response finance helped me out massively securing my car Reviewed on: 22nd July 2022

How finance should be

They take the person into account not some computer algorithm, one size doesn't and never has fitted all. The 1st of fair finance! Reviewed on: 22nd July 2022

No hassle, easy car finance

Everything was so easy to do, no hassle and fair interest rates also. I am very happy with first response finance, and would definitely use them again Reviewed on: 22nd July 2022

The whole process from start to finish was made extremely easy!

This is the second car I have had on finance with this company. I felt the process was extremely easy and staff were very helpful in arranging it this. Reviewed on: 22nd July 2022

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