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First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Perfect finance

5
I have been a customer for a while and to me they are the easiest to deal with and they try their best for you to get the car that you are after with the repayments that suits your budget brilliant customer service Reviewed on: 22nd July 2022

No prejudice

5
First response seems to be one of the only finance companies willing to lend to those on benefits. Their process is quick and simple. And they are also very helpful in being able to contribute to unexpected high cost repairs. Reviewed on: 22nd July 2022

Most friendly helpfull finance company i have used

5
They were so helpfull with me worked my finiance around my income to get me my car and when had change my payment dates around work they done it with no fuss Reviewed on: 22nd July 2022

Happy customer

5
They financed my last three cars and i cannot fault them, helped me when no one else would, so helpful and polite. Reviewed on: 22nd July 2022

Top company

5
All good company work with you all the way Reviewed on: 22nd July 2022

Been using for years

5
Just good, honest, reliable, clear. Can't fault them. Reviewed on: 22nd July 2022

Efficient and clear financial loans.

5
Very transparent finance company with no sudden surprises or fees does exactly what it says on the tin. Reviewed on: 22nd July 2022

Helpful and transparent

5
I have used First Response for a number of years now and they have always been upfront about interest and how they can help if you struggle. I have been in a good position to pay off a loan with them previously but then required their help again a few years later and they were more than happy to help. Reviewed on: 22nd July 2022

Perfect for me

5
They really came to our rescue when we needed a bigger car to fit our growing family. The support and communication has been fab Reviewed on: 22nd July 2022

Brilliant service hassel free

5
Applied no problems got accepted quick sharp and money was ready as soon as I was will definitely use again Reviewed on: 22nd July 2022