Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best company I've been with

5
I have already recommended them to numerous friends and family, they are always willing to help, when my car broke they helped liase with the garage to get it fixed I literally could not fault them Reviewed on: 22nd July 2022

Fast friendly and helpful

5
Got me sorted out in one phone call . The service provided is excellent and stress free. It was so easy I had my finance in place ready to go the night before I went to purchase my car Reviewed on: 22nd July 2022

The best

1
Friendly staff, honest company recommended Reviewed on: 22nd July 2022

Excellent service

5
Brilliant experience with first response finance Reviewed on: 22nd July 2022

Top quality

5
Never had issues with them. They are cheap compared to others and always responsive Reviewed on: 22nd July 2022

Great service.

5
I’ve used them for a few of my motorbikes now. Always a pleasure . Reviewed on: 22nd July 2022

A great service, helpful and committed

5
A trouble free application where First Response bent over backwards to help me buy the car that I wanted! Reviewed on: 22nd July 2022

Top company

5
First response are a company who understands peoples needs who have suffered bad credit in there life time , I’ve been a customer for over ten years with first response because they go out of there way to give you the best possible outcome, I would recommend first response because they always listen and go that extra mile to help , yours Darren moss Reviewed on: 22nd July 2022

Excellent, friendly service

5
Excellent, friendly service throughout Reviewed on: 22nd July 2022

Friendly car finance

5
I've used First Response car Finance several times to make car purchases, they always seem very happy to help and offer a friendly service, that's why I keep returning as a customer. Reviewed on: 22nd July 2022