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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

A great company to deal with!

5
The guys made it so easy to sort out my finance, I'm dyslexic which makes it hard sometimes and they took that into account. They really cared about sorting it out properly. Can't recommend them enough! Reviewed on: 22nd July 2022

Great customer service and product

5
I have had 2 cars through this company and each time no problems, everything went smoothly and would highly recommend A ++++ Reviewed on: 22nd July 2022

Amazing people

5
Amazing professional service and willing to go above and beyond Reviewed on: 22nd July 2022

Fab

5
I’ve been with first response for just over a year and would highly recommend them to anyone. Reviewed on: 22nd July 2022

Excellent customer service and very helpful

5
Would definitely recommend excellent customer service free develivry and very helpful I would definitely return if I ever want a new car . Reviewed on: 22nd July 2022

Excellent customer service

5
First response go above and beyond to help you get what suits your needs. Reviewed on: 22nd July 2022

Brilliant

5
Very helpful, friendly and understanding to people's personal finance situations. Reviewed on: 22nd July 2022

Excellent customer service

5
First response finance are an excellent company to do business with first class experience very helpful staff with excellent experience in car finance I would highly recommend them Reviewed on: 22nd July 2022

Easy to understand

5
Never had any issues...very easy to understand and set up o line..would use again Reviewed on: 22nd July 2022

Superb service!!!

5
They got my mortgage organised in no time at all. Would definitely use again. Reviewed on: 22nd July 2022