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First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,988 reviews, last reviewed 15th Jul 2026
51000% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Customer service is A*

5
Customer service goes above and beyond. I had a problem with a car I'd just bought. I couldn't of asked for anything more from first response from their help, communication and support. I wouldn't go anywhere else for car finance. If it hadn't of been for first response i would of been stuck with an unroadworthy car. Reviewed on: 22nd July 2022
Nadine Inkson's avatar
Nadine Inkson

Great customer service

5
Great customer service, very quick and a good portal to view payments made, patlyment schedule, the agreement, etc. Reviewed on: 22nd July 2022
Yvankaa Lindeman's avatar
Yvankaa Lindeman

Excellent finance company.

5
Excellent, keep you up to date if dates need to be change, and information. Reviewed on: 22nd July 2022
Mark Shepherd's avatar
Mark Shepherd

Brilliant company

5
Very understanding and always easy to get hold of if you have a problem, and always very accommodating Reviewed on: 22nd July 2022
Tommy's avatar
Tommy

Car finance

5
I've used this company twice now and highly recommend,very good communication and friendly helpful staff would definitely use again if needed Reviewed on: 22nd July 2022
Dorothy Green's avatar
Dorothy Green

Would not go anywhere else

5
First response have been an absolute pleasure to deal with, they have basically bent over backwards to make sure everything was in order with my car and even volunteered to pay for a few faults that I hadn’t noticed when I bought it. Highly recommend Reviewed on: 22nd July 2022
Linda Karen Todd's avatar
Linda Karen Todd

Car finance

4
Hello, if your looking for car finance when all other companies fail to meet your needs use this company Customer service is great and a quick payout was obtained, interest rates are a little higher than one would expect but they are fair for poorer credit rating. Overall would recommend to family and friends if a bank loan or similar wasn't obtainable. Reviewed on: 22nd July 2022
Andrew Hinchliffe's avatar
Andrew Hinchliffe

Bike finance

5
Amazing service and amazing customer service skills Reviewed on: 22nd July 2022
Simon's avatar
Simon

Highly recommended!!!

5
Fantastic in every way , great with communication through the process and more than helpful from start to finish , would highly recommend !!! Reviewed on: 22nd July 2022
Andy Jacobs's avatar
Andy Jacobs

Bad credit customer

5
This company is absolutely amazing. From the moment I submitted an application I was kept in the loop from there and onwards. I have terrible credit from being young and silly but this company looked past the bad credit and helped me out with a car perfect for a growin family. I’m so happy with this finance company would recommend to anyone and everyone possible. Thank you again guys Reviewed on: 22nd July 2022
Emily Marchant's avatar
Emily Marchant

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