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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best finance company

Best finance company I have used... even after I spilt with ex partner left with nothing... these guy still had me back and was so helpful..understanding and would recommend to anyone Reviewed on: 22nd July 2022

Recommend

Excellent and very helpful.and reliable and trustworthy Reviewed on: 22nd July 2022

Great service

Excellent customer service everything explained in detail, would definitely recommend and would use them again. Reviewed on: 22nd July 2022

Outstanding service

They was the only ones who would take a chance and help me with finance as I had a break in my wages. Reviewed on: 22nd July 2022

Very fast and efficient, extremely helpful service.

The finance was initially referred by the vehicle trader at which point First Response Finance took over. They called straight away, kept questions short, clear and concise whilst remaining extremely helpful. I was able to purchase my car with no trouble. Reviewed on: 22nd July 2022

Very helpful staff

Very happy with the one we picked Reviewed on: 22nd July 2022

Outstanding customer service

I have been a customer with First Response for over 6 years, and they have been nothing but supportive throughout my experiences with them, whether it be my change of finances throughout the pandemic or helping me seek out my next car. I highly recommend them often to friends and family Reviewed on: 22nd July 2022

Brilliant company

Received excellent service and I can't fault them at all Reviewed on: 22nd July 2022

Great Service

Very professional, they put customers first. Very straight forward and supportive. Reviewed on: 22nd July 2022

Very easy to talk to

It’s the 2nd time I have used them and would recommend them to everyone because everything is done for you to make it easier for you Reviewed on: 22nd July 2022

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