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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Top finance company with very competitive rates

This is the second car finance i have had with first response and have always found them to be honest professional and extremely extremely helpful, explaining everything clearly if someone is looking for car finance i would highly recommend first response. Reviewed on: 22nd July 2022

Amazing Service

Over the past 10 years or so i have used First Response Finance on 3 occasions. Each time they have provided a faultless service whereby the initial enquiry through to the collection of the car has been superb. The whole team have been extremely helpful at all times so i would highly recommend them to anyone thinking of financing a car. I'll definitely continue to use them. Reviewed on: 22nd July 2022

A welcoming business

From start to finish my application for credit with First Response Finance was brilliant, from the first phone call to the last I felt at ease with sales advisor, going through the application there was at no time any pressure put on me to sign the credit agreement, it was an easy, relaxed process which I was really happy with. I would without doubt use First Response Finance again if I needed do obtain credit. Reviewed on: 22nd July 2022

Very quick and efficient.

Very quick and efficient when making a decision to accept me or not. There was no delays and it was all really straight forward. Reviewed on: 22nd July 2022

Very professional approach to catering to ones needs

I have been a customer of First Response for many years now. They always go that step further to help with your needs. Always prompt with replying to massages and emails. Five stars all the way. Reviewed on: 22nd July 2022

Very good and efficient

Changed my car after a 1 and a half with no issues and very quickly and efficiently. First response finance are a pleasure to work with and professional. Reviewed on: 22nd July 2022

Good customer service

Good customer service and follow up Reviewed on: 22nd July 2022

Excellent service

Great all round Finance company Reviewed on: 22nd July 2022

Amazing company

Supported be throughout the application process, has been efficient, and there overall service as a company is extremely astonishing. Reviewed on: 22nd July 2022

Great service from the beginning

Great service from the start. Only had to contact them once since and customer service was fantastic. Reviewed on: 22nd July 2022

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