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First Response Finance: Car finance reviews

4.94
Based on 6,934 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026
Chelsie H's avatar
Chelsie H

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6934)

Great service

5
The man I dealt with was lovely and it was all straight forward Reviewed on: 22nd July 2022

Professional

5
First response finance are very Professional and always helpful.. definitely Recommend Reviewed on: 22nd July 2022

No issues car finance

5
Straight forward car finance that did not question me to the enth degree on my situation Reviewed on: 22nd July 2022

Best car finance

5
Excellent service. Helpful and friendly staff. Reviewed on: 22nd July 2022

Quick and very professional

5
From 0 till the last minute everything went very smooth and very easy to collaborate Reviewed on: 22nd July 2022

First Class Hassle Free Service

5
Very smooth efficient, and proficient service. Made it completely stress free with lovely empathic friendly customer service, nothing is to much trouble. Quick response, not having to hang around waiting for an answer. I was talked through my whole experience every step of the way I knew what was happening and didn't feel stupid asking questions. Would highly recommend to others looking for a company that offers a 5 star service for all. Reviewed on: 22nd July 2022

The best car finance company

5
I was struggling to find car finance because of my circumstances. First response finance took the leap and it’s all been great since! No issues and they’re always there to help. First response always looks after their customers. Reviewed on: 22nd July 2022

A helping hand when others turned there back.

5
2018 I got a CCJ due to a relationship breakup and finances running out of control. Fast-forward to Jan 2022, I needed to finance a car to use as a Taxi. Since my CCJ I hadn’t missed a payment on anything. But my ‘Score’ was still damaged because of the CCJ. FR were able to see passed this blip, and the underwriter manually assessed my repayment ability and signed off the loan. Scores and models are great. But like most things in life, there are exceptions. FR looking at my repayment history on an individual basis, not a score allowed them to make the exception sometimes needed. First class services, fast payout and a delight to deal with. John Taylor Reviewed on: 22nd July 2022

Did not think I would get a lone to buy my car and got 1 with first response finance

5
Was so easy took 10 minutes if that Reviewed on: 22nd July 2022

BRILLANT

5
Was with these guys for 4 years the best service you could ask for never once did I have a problem even dueing lockdown etc highly recommended Reviewed on: 22nd July 2022

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