Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (6931)

Great company with a 5* touch

5
Fab customer service, listens to the customer needs and circumstances. Always willing to help if there are any problems and very fair on the rates. Reviewed on: 22nd July 2022
Sharifa R's avatar
Sharifa R

simply the best

5
very nice staff very helpful make your finance easy to understand very clear about everything nothing hidden if I need car finance again I will go to first response Reviewed on: 22nd July 2022
Norman Fiveash's avatar
Norman Fiveash

Friendly and helpful company

5
Friendly and helpful ,never had a problem. Great customer service Reviewed on: 22nd July 2022
Mike's avatar
Mike

They are very helpful in every way great customer service.

5
Words couldn't explain fair I will recommend them to anybody Reviewed on: 22nd July 2022
Richard Harris's avatar
Richard Harris

First class service

5
Always found them to be very friendly and helpful and professional. First class service. Reviewed on: 22nd July 2022
michael bond's avatar
michael bond

Excellent choice!

5
I haven't got the best credit rating and first response were really helpful in helping me finance my new car! Reviewed on: 22nd July 2022
von snoogle's avatar
von snoogle

Dream car

5
Brilliant company that helped me buy my dream car last year ! So quick and easy to deal with ! Reviewed on: 22nd July 2022
Sandra hilman 's avatar
Sandra hilman

Outstanding customer service

5
Purchased car on finance with this company a few years ago and then decided I want to be another vehicle from a new dealership dealt with dealership at ease and was very comfortable with speaking to them on the phone Great company to deal with overall experience is great They also went above and beyond to lower my Interest rates great company overall will be using again in the future Reviewed on: 22nd July 2022
Latif's avatar
Latif

Best car finance company

5
I have had other car financial agreements elsewhere but nothing compares to first response , last year car I bought from a dealership was faulty after only 6 months of having the car . The garage says it had run out of the used car warranty and couldn’t do anything .. straight away first response dealt with it against the garage and arranged the funds for the repair . First class service and thank you . Reviewed on: 22nd July 2022
Stuart culley 's avatar
Stuart culley

Very good company

5
I like that you can have the payment come out on a certain day every month like a Friday it's really helpful the team when I've spoke to them always pleasant and helpful Reviewed on: 22nd July 2022
Sam Allan's avatar
Sam Allan

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill