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First Response Finance: Car finance reviews

4.88
Based on 7,808 reviews, last reviewed 23rd Jun 2026
84800% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service I have used first response many times. Excellent customer service. If you have a issue always very helpful would recommend them to anyone Reviewed on: 23rd June 2026
rwhite754@yahoo.com's avatar
[email protected]

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7809)

Easy to apply

5
Easy to apply and very friendly staff, but also professional would highly recommend Reviewed on: 22nd July 2022

First Rate Company

5
I do not have the greatest of credit ratings but dealing with First Response Finance Ltd has been the easiest thing to do. Every communication was answered immediately with a clear and easy-to-understand explanation. Excellent cannot fault Reviewed on: 22nd July 2022

Fabulous

5
Very easy to get help. I would highly recommend this finance. Reviewed on: 22nd July 2022

Great and easy company very helpful

5
We chose first response and had no problems at all fab company to be with and always willing to help when needed thanks again to the team yous are smashing it Reviewed on: 22nd July 2022

Very high interest rates for year long customers

1
Not impressed, I haven't missed any payment and my interest rate only decreased a fraction. Complete rip off Reviewed on: 22nd July 2022

Family focused polite and so accessible to all - making all that felt impossible - possible

4
Family focused polite and so accessible to all - making all that felt impossible - possible Reviewed on: 22nd July 2022

1st class company and service everytime.

5
Always happy to help, even if it's a tricky problem. This company actually listens and finds a solution. Thankyou Reviewed on: 22nd July 2022

Great customer service

5
Everything went smoothly. Transparency was accurate from them. I will recommend their service anytime. Reviewed on: 22nd July 2022

Brilliant

5
Brilliant service. Quick decision. Customer service was top notch. Very happy. And would definitely use first response again. Reviewed on: 22nd July 2022

Customer orientated

5
I’d be off work since before the first Covid lockdown and couldn’t pay the finance payments, instead of repossessing my car, they worked with me and I resumed payments when I did manage to get back into work, I asked to make extra payments to work away at the arrears and they were happy enough to work with me due to the circumstances. Couldn’t fault the company at all. Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

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