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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

Very helpful

5
I’ve used first Responce a few times now buying my new car as I run my own business I have to change my cars regularly They always explain everything very well as as I’ve become a long term customer I’ve got better interest rates Highly recommend this company Reviewed on: 22nd July 2022

Best

5
First response finance have been very reasonable with me when I faced financial difficulties, putting payment plans in place etc. Reviewed on: 22nd July 2022

Excellent service!

5
Great from start to finish applied on the Monday morning drove my new car away mid day on Tuesday! Would recommend these guys to anyone! Top service and very friendly customer support. Thank you again! Reviewed on: 22nd July 2022

Fantastic service

5
Very helpful in getting us our car very easy to talk to and the staff are very friendly and helpful nothing was too much trouble Reviewed on: 22nd July 2022

Very helpful and easy process.

5
Great customer service and easy process from start to finish. Reviewed on: 22nd July 2022

Brilliant all round

5
Top company did everything they said made it so easy Reviewed on: 22nd July 2022

Great

5
Great customer support, answered all my questions before signing the agreement, and were very quick to give a response. Reviewed on: 22nd July 2022

Good team

3
Great with customers and help is brilliant Reviewed on: 22nd July 2022

Perfect reliability

5
Great company Easy to use have been with them for years now great customer service all around a great experience Reviewed on: 22nd July 2022

Fast, affordable and I get what I need.

5
Since discovering First Response by accident, I've now moved any of my dealings over to them. They're quick, efficient and I get preferential treatment because I've had multiple loans. Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review