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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Perfect reliability

Great company Easy to use have been with them for years now great customer service all around a great experience Reviewed on: 22nd July 2022

Fast, affordable and I get what I need.

Since discovering First Response by accident, I've now moved any of my dealings over to them. They're quick, efficient and I get preferential treatment because I've had multiple loans. Reviewed on: 22nd July 2022

Great service

Great service, always handle things quick and efficiently Reviewed on: 22nd July 2022

Always able to help

Helpful, fast, and good rates,, brilliant service and friendly staff. Will use again Reviewed on: 22nd July 2022

Amazing team and service!

The staff in the company is incredibly friendly and helpful! Was never is doubt with me. When I was bought my first car they made the process so smooth I was not stressed and talked me everything. Reviewed on: 22nd July 2022

Outstanding company with real people there to help

I absolutely love this company it is by far the best run company I have come across real local people who understand and do their utmost to help have recommended to a number of people and will continue to recommend Reviewed on: 22nd July 2022

Amazing and friendly

Amazing company, very help and understand and always deliveried to height standard. From start to finish always there even with stupid questions they took time to answer them in best manner. Used this company three times as every time get better. Reviewed on: 22nd July 2022

Excellent company

Treat each case individually and do their absolute best to help Reviewed on: 22nd July 2022

Fantastic

Great company very efficient and easy to deal with Reviewed on: 22nd July 2022

Brilliant service

I have used First Response for the last 3 years and found them easy to approach, they're very helpful, they make it easy step by step and give you support all the way down the line. Reviewed on: 22nd July 2022

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